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BS&A General Ledger vs CivicPlus Utility Billing

BS&A General Ledger

bsasoftware.com

CivicPlus Utility Billing

civicplus.com

Side by side

FigureBS&A General LedgerCivicPlus Utility Billing
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
Windows—Yes
macOS—Yes
iOS—Yes
Android—Yes
API—Yes
Plans published12
Spec score · Municipal Software7.8 (#3)8.4 (#1)
Spec score · Public Sector Software7.8 (#3)8.3 (#2)
Company historyBS&A says it has provided municipal software since 1987 and serves over 2,100 local governments.CivicPlus says it was officially founded in 1998 and is headquartered at 302 South 4th Street, Suite 500, Manhattan, Kansas 66502.
Founded19871998
HeadquartersBath, Michigan, United StatesManhattan, Kansas, United States
PurposeGeneral Ledger is the foundation of BS&A’s cloud-based Financial Management Suite and serves as a central store for financial entries from other suite modules.CivicPlus Utility Billing is a cloud-based system for local governments to manage utility billing, payments, account information, and field operations.
SecurityThe General Ledger page says the module provides strict security and control.CivicPlus says it uses PCI-compliant payment solutions, conducts third-party vulnerability scans, and regularly performs outside system vulnerability assessments.
SupportBS&A says it supports its software solutions with customer service and describes its products as built around user feedback.CivicPlus states customers receive onboarding resources, training and ongoing support, with human support contact available from the Help Center.

Plans

BS&A General Ledger

  • BS&A General LedgerPriced on request

BS&A General Ledger pricing →

CivicPlus Utility Billing

  • CivicPlus Utility BillingPriced on request
  • Utility BillingPriced on request

CivicPlus Utility Billing pricing →

In their own words

BS&A General Ledger

BS&A General Ledger is the central ledger in BS&A’s cloud-based Financial Management Suite, storing financial entries from other suite modules. Designed exclusively for local government, it supports GAAP fund accounting and governmental GASB reporting. Built-in GASB 34 reports allow adjustment entries in a separate Adjustments fund or a GASB 34 Adjustments area. Statistical reports calculate major and minor funds in summary or detailed formats and let users drill down to account balances. Budgeting includes spreadsheet imports, user-defined levels, projections, proposed reports, and what-if scenarios; it can draw employee longevity, grade, raise, and benefit projections from BS&A’s Human Resources module. Bank Reconciliation supports imported transactions, multiple accounts, pooled cash, and grouping by deposit. Listed capabilities also include restricted fund tracking, grant management, budget-versus-actuals, and program tracking. It runs on the web with cloud deployment, and BS&A says suite data is shared for real-time updates and to avoid duplicate entry. Pricing is on request.

Visit bsasoftware.com

CivicPlus Utility Billing

CivicPlus Utility Billing is a cloud-based system for local governments managing utility accounts, billing, payments, and field operations. It supports municipal services including water, sewer, sanitation, and electric. A rules-based billing engine automates invoicing and payment processing and handles complex rate structures. Residents can use a portal to review usage history and balances, make payments, and submit or track service requests. Mobile work orders and GIS-powered task management link field assignments with billing workflows. Completed service actions such as meter changes, repairs, and shutoffs update billing records in real time. The system connects with supported ERP systems, GIS platforms, metering technologies, payment providers, and CivicPlus Asset Management. CivicPlus says it uses PCI-compliant payment solutions and conducts vulnerability scans and outside system assessments. It states that its solutions maintain 99.9% uptime and offers 24/7/365 emergency support; Utility Billing customers receive onboarding resources, training, and ongoing support. The product is designed for local governments, including small and midsized governments and resource-constrained teams. Pricing is custom and available by request.

Visit civicplus.com