BugHerd vs Doorbell.io
BugHerd
bugherd.comDoorbell.io
doorbell.ioSide by side
| Figure | BugHerd | Doorbell.io |
|---|---|---|
| Price from | $50/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Customer Feedback Software | 8.5 (#10) | 8.4 (#14) |
| Founded | 2011 | 2013 |
| Integrations | The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier. | The maker lists over 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk. |
| Security | The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256. | The maker says its database is encrypted at rest, its service is frequently audited by security specialists, and it offers two-factor authentication. |
Plans
BugHerd
- Standard$50 a month
- Studio$80 a month
- Premium$150 a month
- CustomPriced on request
Doorbell.io
- FreeFree
- Startup$29 a month
- Business$49 a month
- Enterprise$99 a month
In their own words
Doorbell.io
Doorbell.io collects, manages, and analyzes customer feedback for products through in-app feedback and NPS surveys. It can tag submissions as positive, neutral, or negative, and teams can reply through Slack, email, a helpdesk, or the dashboard. Team members can assign feedback, add internal notes, and track resolution. Submissions may include automatically generated screenshots and customer attachments, while the feedback widget can be adjusted for colors, copy, fields, positioning, and layout. The maker lists more than 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk. Forms detect the user's language and support translated forms, requests, and responses. Doorbell.io is available on the web, iOS, and Android, and was founded in 2013. A free plan is available; paid plans start at $29 a month. New accounts can optionally try the Business plan for seven days with full feature access and no credit card required. The Free plan is limited to two team members and one application, includes 50 screenshots, and retains Doorbell branding.