BugHerd vs SureFeedback
BugHerd
bugherd.comSureFeedback
surefeedback.comSide by side
| Figure | BugHerd | SureFeedback |
|---|---|---|
| Price from | $50/mo | $1.58/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Customer Feedback Software | 8.5 (#10) | 7.8 (#39) |
| Headquarters | Melbourne, Australia | Claymont, Delaware, United States |
| Integrations | The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier. | The pricing page lists Ottokit and ZipWP integrations as coming soon and includes a WordPress plugin. |
| Security | The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256. | The privacy policy says screenshots are encrypted and access-controlled, with retention following project and account settings. |
Plans
BugHerd
- Standard$50 a month
- Studio$80 a month
- Premium$150 a month
- CustomPriced on request
SureFeedback
- Cloud Starter$19 a year
- Cloud Professional$29 a year
- Cloud Business$59 a year
- Self-Hosted Starter$99 a year
- Self-Hosted Professional$139 a year
- Self-Hosted Business$169 a year
In their own words
SureFeedback
SureFeedback has no write-up on Specifiction yet; its figures are above.