BugSnag vs New Relic Browser Monitoring
BugSnag
bugsnag.com
New Relic Browser Monitoring
newrelic.comSide by side
| Figure | BugSnag | New Relic Browser Monitoring |
|---|---|---|
| Price from | Free | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Real User Monitoring | 9.0 (#4) | 9.0 (#6) |
| Documentation depth | Documentation includes platform installation guides, product configuration, API references, enterprise deployment, security, troubleshooting and support material. | Documentation covers installation, compatibility, APIs, security, CSP, SPA monitoring, APM-agent versions and SRI protections. |
| Headquarters | Somerville, Massachusetts, United States | San Francisco, California, USA |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | New Relic advertises more than 780 integrations and browser quickstarts. |
| Rating on Capterra | 4.7 out of 5 from 16 reviews | 4.5 out of 5 from 201 reviews. |
| Rating on G2 | 4.3 out of 5 from 38 reviews | 4.6 out of 5 from 600 reviews, calculated from the displayed star-count distribution. |
| Rating on TrustRadius | 7.0 out of 10 from 7 reviews | 8.1 out of 10 from 362 reviews and ratings. |
| What it does | BugSnag monitors application crashes, errors, performance bottlenecks and distributed traces across mobile, web, desktop and server software. | Browser Monitoring captures real-user website performance, errors, interactions and user journeys so teams can diagnose frontend experience problems. |
Plans
New Relic Browser Monitoring
- FreeFree
- Standard$10 a month
- Pro$349 a month
- EnterprisePriced on request
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.
New Relic Browser Monitoring
New Relic Browser Monitoring has no write-up on Specifiction yet; its figures are above.