BugSplat vs Countly
BugSplat
bugsplat.com
Countly
countly.comSide by side
| Figure | BugSplat | Countly |
|---|---|---|
| Price from | $37/mo | $175/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Game Crash Reporting Software | 9.2 (#1) | 9.2 (#2) |
| Company ownership | BugSplat describes itself as independent, bootstrapped and fully remote, with roots in a 2005 side project. | Countly describes itself as independent and bootstrapped, with no outside funding companies. |
| Founded | 2005 | 2012 |
| Headquarters | Boulder, Colorado, United States | LinkedIn lists London, England as Countly headquarters, with the primary location at 1 Bow Churchyard, London EC4M 9DQ. |
| Integrations | Documented integrations include Jira, GitHub, GitLab, Azure DevOps, Slack and Microsoft Teams, with more than 25 integrations advertised. | GetApp lists Adjust as a Countly integration, while TrustRadius lists MongoDB. |
| Rating on G2 | 0 out of 5 from 0 reviews | 4.1 out of 5 from 20 reviews. |
| Self-hosting | Business customers can use external or self-hosted symbol servers, but the crash-reporting service is documented as AWS-hosted rather than self-host deployable. | Countly Lite and Enterprise can be self-hosted; Flex is delivered as a managed private-cloud service. |
| What it does | BugSplat captures, symbolicates, groups and monitors crashes, handled errors and user-reported issues in one dashboard. | Countly is a first-party product analytics and customer engagement platform that captures, analyzes and acts on behavioral data across digital products. |
Plans
Countly
- Flex$175 a month
- EnterprisePrice not published
- Countly LiteFree
- Countly Flex$175 a month
- Countly EnterprisePriced on request
In their own words
BugSplat
BugSplat captures, symbolicates, and groups crashes, errors, and other issues so development teams can examine and prioritize them. Reports can include call stacks, thread state, memory, operating system, GPU, build version, and user impact. Grouping weights issues by volume, bringing those affecting more users higher in the list, and stability tracking flags regressions across releases. Listed integrations include GitHub, GitLab, Jira, Slack, Azure DevOps, Discord, Monday, and Teams. It supports desktop, cross-platform, game, mobile, and web development, including Windows, macOS, Linux, iOS, and Android. BugSplat has a free plan at free, with three logins, 100GB storage, 15,000 crashes per month, and one-month retention. Team costs $37 a month, billed annually, and provides 10 logins, 250GB storage, 25,000 crashes per month, and three-month retention. A 14-day full-featured trial requires no credit card. BugSplat states it is SOC 2 Type II audited and GDPR compliant; listed security features include SSO, MFA, per-database access, and PII obfuscation.