BugSplat vs Embrace
BugSplat
bugsplat.com
Embrace
embrace.ioSide by side
| Figure | BugSplat | Embrace |
|---|---|---|
| Price from | $37/mo | $0.80/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Game Crash Reporting Software | 9.2 (#1) | 9.1 (#3) |
| Spec score · Error Tracking | 9.2 (#1) | 9.1 (#2) |
| Documentation depth | Exact matching symbol files are required for function names and line numbers, and external HTTP, Azure Blob, AWS S3 or SymSrv-compatible symbol stores are supported. | The documentation includes platform setup, crash symbolication, breadcrumbs, alerting, security guidance, data limits, OpenTelemetry and API sections. |
| Founded | 2005 | 2016 |
| Headquarters | Boulder, Colorado, United States | Los Angeles, California, United States |
| Integrations | Documented integrations include Jira, GitHub, GitLab, Azure DevOps, Slack and Microsoft Teams, with more than 25 integrations advertised. | The integrations documentation lists Slack, webhooks, and data destinations; supported destinations include Datadog, Grafana Cloud, Honeycomb, New Relic, Splunk, Elastic, Chronosphere, and Observe. |
| Intended users | The pricing page describes Free for side projects and prototypes, Team for production apps with a small team, Business for production teams, and Enterprise for custom limits and compliance reviews. | Embrace describes the platform as designed for frontend and mobile engineers and also highlights DevOps and SRE teams. |
| Product | BugSplat captures, symbolicates, and groups crashes, errors, and other issues automatically. | Embrace provides user-focused real user monitoring for mobile and web, connecting technical performance with end-user impact. |
| Rating on G2 | 0 out of 5 from 0 reviews | 4.8 out of 5 from 22 reviews |
| Support | Users can contact BugSplat by email, in-app chat or Discord, and the company says engineers provide direct support. | The pricing page lists standard customer support for Pro and gold-tier customer support for Enterprise. |
| What it does | BugSplat captures, symbolicates, groups and monitors crashes, handled errors and user-reported issues in one dashboard. | Embrace is a user-focused observability platform connecting technical performance with end-user impact across mobile and web applications. |
Plans
Embrace
- FreeFree
- FREEFree
- Pro$0.80 a month
- PRO$0.80 a month
- ENTERPRISEPriced on request
In their own words
BugSplat
BugSplat captures, symbolicates, and groups crashes, errors, and other issues so development teams can examine and prioritize them. Reports can include call stacks, thread state, memory, operating system, GPU, build version, and user impact. Grouping weights issues by volume, bringing those affecting more users higher in the list, and stability tracking flags regressions across releases. Listed integrations include GitHub, GitLab, Jira, Slack, Azure DevOps, Discord, Monday, and Teams. It supports desktop, cross-platform, game, mobile, and web development, including Windows, macOS, Linux, iOS, and Android. BugSplat has a free plan at free, with three logins, 100GB storage, 15,000 crashes per month, and one-month retention. Team costs $37 a month, billed annually, and provides 10 logins, 250GB storage, 25,000 crashes per month, and three-month retention. A 14-day full-featured trial requires no credit card. BugSplat states it is SOC 2 Type II audited and GDPR compliant; listed security features include SSO, MFA, per-database access, and PII obfuscation.
Embrace
Embrace is a real user monitoring platform for mobile and web that connects technical performance with individual user sessions. Mobile monitoring captures sessions and provides crash, ANR, network and performance insights. Web monitoring includes session timelines, Core Web Vitals, error reporting, custom metrics and alerting. Crashes, network requests, custom events and Core Web Vitals can be viewed in session context. The platform is built on OpenTelemetry; Embrace says customers own their data and can connect it to other tools. Documented instrumentation covers Android, iOS, web, React Native, Unity and Flutter. Dashboards, SLO support and user journey analysis are available, and data can be forwarded through data destination and OpenTelemetry interfaces. Mobile and web sessions count toward the same usage total. The free tier allows up to 1 million sessions per year and five users, with three days of event retention; reaching either cap stops additional ingestion or user additions unless the customer upgrades. Pro is listed at $0.80 per month, with an $80 monthly minimum spend. A 30-day trial is listed.