Calendall vs Voicent

Calendall is appointment scheduling software for salons and studios in beauty and wellness. Its calendar offers day, week, and month views, recurring appointments, drag-and-drop management, and templates. Client records can contain digital profiles, appointment histories, notes, and custom fields, and data can be imported. Clients can book around the clock through a business website, Google Business profile, or social media, with appointments added to the calendar. Online booking is included in the Booking plan but unavailable in Basic. Calendall sends appointment confirmations, reminders, and cancellation notices by email and SMS; SMS is billed separately. The pricing page lists SMS rates of $0.03 in the United States, $0.04 in Canada, $0.07 in the United Kingdom, and $0.06 in Australia, while the FAQ states $0.12 per message. Calendall works as an installable web app on smartphones, tablets, laptops, PCs, and desktop devices. Plans start at $19/mo, and a 14-day trial is available. Annual plans are 15% off.

Voicent develops software for automated voice, email, and text communication, with point-and-click controls for sharing information and exchanging ideas. Its hosted service runs in a browser and can be accessed from computers, phones, and tablets. Cloud plans include call-center features such as agent dashboards, predictive dialing, and campaigns. Cloud calling covers the USA and Canada; on-premise software supports worldwide use with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited contact imports without extra fees. Calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop, and dialing modes such as predictive, progressive, preview, click-to-call, and alternate phone dialing. CRM integrations include Salesforce, SugarCRM, Zoho CRM, MySQL, and Voicent CRM. The service lists a free plan, paid options from $19/mo, and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays or closures.