CallCabinet vs Liquid Voice Compliance Recording
CallCabinet
smarsh.comLiquid Voice Compliance Recording
liquidvoice.comSide by side
| Figure | CallCabinet | Liquid Voice Compliance Recording |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Call Recording Software | 7.4 (#11) | 7.4 (#12) |
| Analytics | Conversation Analytics includes real-time risk detection, sentiment analysis, customer experience insights, and upsell or retention signals. | Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches. |
| Headquarters | CallCabinet is headquartered in Boca Raton, Florida. | Leeds, England |
| Integrations | The page lists Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral integrations. | Listed sources include traditional PBXs, analogue and digital telephony, radio systems, trading turrets, CCaaS and UCaaS platforms via API, Microsoft Teams, and existing recording systems. |
| Purpose | The platform captures, secures, and analyzes conversations to help compliance leaders protect privacy, ensure quality, and find insights in voice data. | Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance. |
| Support | The CallCabinet support portal provides a Submit a request option and lists [email protected] as a contact. | Existing customers can raise technical support requests through the support page or contact the team by email or phone. |
Plans
Liquid Voice Compliance Recording
- Liquid Voice for CompliancePriced on request
In their own words
CallCabinet
CallCabinet, now part of Smarsh, combines compliant voice recording with analytics for organizations that need to capture and assess conversations. It records across mobile, UCaaS, CCaaS, PBX, and trading environments, then secures and analyzes voice data for privacy, quality oversight, and insight. Conversation Analytics includes real-time risk detection, sentiment analysis, customer experience insights, and upsell or retention signals. Quality tools include scoring, coaching, QA dashboards, trend analysis, and agent insights. The product names GDPR, MiFID II, HIPAA, and FINRA among the regulations it supports, and lists controls such as encryption, role-based access, legal hold, contextual redaction, and immutable storage. It also includes call transcription, a searchable archive, consent controls, and AI call summaries. Listed integrations include Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral. Its cloud-native architecture is described as designed for petabyte-scale voice data, global delivery, and enterprise redundancy. Platforms are self-hosted and web. Support is available through a request portal and [email protected].
Liquid Voice Compliance Recording
Liquid Voice Compliance Recording has no write-up on Specifiction yet; its figures are above.