CallFinder vs Daisee
CallFinder
mycallfinder.com
Daisee
daisee.comSide by side
| Figure | CallFinder | Daisee |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Customer Service QA Software | 7.3 (#19) | 7.7 (#11) |
| Spec score · Call Center Speech Analytics Software | 7.3 (#20) | 7.7 (#11) |
| Spec score · Contact Center Quality Assurance Software | 7.4 (#13) | 7.6 (#12) |
| Founded | 1990 | 2017 |
| Headquarters | South Burlington, Vermont, United States | Sydney, New South Wales, Australia |
| Integrations | CallFinder says it works with any telephony system and call recording provider, using API access to ingest call recordings and metadata. | Daisee says it integrates with CCaaS or telephony platforms such as Genesys or AWS and connects with Snowflake data sharing. |
| Security | CallFinder says it is SOC 2 compliant and applies application- and user-level protections to limit access to confidential information. | Daisee states it is SOC 2 Type II attested and encrypts data in transit with TLS 1.2+ and at rest with AES-256. |
Plans
In their own words
CallFinder
CallFinder has no write-up on Specifiction yet; its figures are above.