CallFire IVR vs SMSPortal
CallFire IVR
callfire.com
SMSPortal
smsportal.comSide by side
| Figure | CallFire IVR | SMSPortal |
|---|---|---|
| Price from | $99/mo | $0.08/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · SMS Marketing Software | 9.3 (#2) | 8.5 (#7) |
| API authentication | API requests require generated username/password credentials sent with HTTP Basic Authentication. | API requests support Basic Authentication or 24-hour token authentication using generated client credentials. |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | Official platform integrations listed are Optimove, MoEngage, Adobe Campaigns, Plumb5, Zapier and RapidAPI. |
| Rating on Capterra | 4.3 out of 5 from 26 reviews | 1.0 out of 5 from 1 review |
| Rating on G2 | 4.4 out of 5 from 84 reviews | 3.9 out of 5 from 5 reviews |
| REST API | CallFire API v2 is a REST API at api.callfire.com/v2 that returns JSON and uses GET, POST, PUT and DELETE methods. | The REST API accepts JSON over HTTP(S), supports one- or two-way SMS and webhooks, and includes a test mode. |
| Security | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. | SMSPortal says it is certified under ISO 27001, ISO 27017 and ISO 27018 and conducts penetration testing at least annually. |
| Security controls | Developer security documentation describes HTTPS/TLS, generated credentials, webhook authentication and optional HMAC-SHA256 callback verification. | The security documentation describes HTTPS, SFTP, SMPP-over-SSL, SMPP-over-IPsec, firewalls and logical access controls. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | The pricing page lists live chat support as business-hours for Free and 24/7 for Standard and Enterprise, with agent calls during business hours across plans. |
| What it does | CallFire IVR provides inbound and outbound interactive voice response for surveys, polls, reminders, payments and keypad interactions. | SMSPortal is a cloud A2P messaging platform for promotional, transactional and conversational SMS. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
SMSPortal
- FreeFree
- Standard$0.08 a month
- FreeFree
- Standard$0.08, paid once
- Standard$0.08, paid once
- EnterprisePriced on request
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.