CallHub vs CloudTalk AI Voice Agent
CallHub
callhub.ioCloudTalk AI Voice Agent
cloudtalk.ioSide by side
| Figure | CallHub | CloudTalk AI Voice Agent |
|---|---|---|
| Price from | $0.05/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Predictive Dialer Software | 9.5 (#1) | 9.2 (#2) |
| Spec score · Call Center Software | 8.9 (#12) | 8.6 (#24) |
| API | The public API uses regional HTTPS endpoints under api-[region].callhub.io/v1/, JSON responses, and token authorization; it supports contacts, campaigns, and webhooks. | A public REST API v1.7 covers calls, contacts, agents, numbers, SMS, campaigns, conversation intelligence and VoiceAgent calls. |
| Encryption | CallHub says it enforces HTTPS and TLS for web session traffic and encrypts sensitive data in transit. | CloudTalk says its security measures include end-to-end call encryption, secure call recording, 256-bit encryption, and TLS/SSL API and application endpoints. |
| Founded | The company’s story says Augustus Franklin created the original chat tool in 2011. | 2016 |
| Free plan | No | No |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | CloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier. |
| Rating on G2 | 4.8 out of 5 from 35 reviews | 4.4 out of 5 from 1,939 reviews |
| Rating on GetApp | 4.4 out of 5 from 250 reviews | 4.4 out of 5 from 271 reviews |
| Rating on Google Play | 4.4 out of 5 from 272 reviews | 3.7 out of 5 from 204 reviews for CloudTalk Go |
| Rating on Trustpilot | 2.6 out of 5 from 4 reviews | 4.2 out of 5 from 867 reviews |
| Security and compliance | CallHub states that it is SOC 2, GDPR, ISO 27001, and HIPAA compliant. | CloudTalk states that it is SOC 2 Type 2 and ISO/IEC 27001 compliant and supports GDPR, CCPA, HIPAA, PCI-DSS, and the EU-US Data Privacy Framework. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | CloudTalk pricing states that 24/7 chat and email support is included in all plans. |
| What it does | CallHub combines calling, texting, email, relational organizing, list building, analytics, and campaign automation for political, nonprofit, advocacy, union, and business outreach. | CloudTalk combines a cloud business phone system with autonomous AI voice agents for inbound and outbound calls. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.