CallHub vs UJET
CallHub
callhub.io
UJET
ujet.cxSide by side
| Figure | CallHub | UJET |
|---|---|---|
| Price from | $0.05/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Call Center Software | 8.9 (#12) | 8.4 (#31) |
| Channels | Its platform includes call center software, voice broadcasts, text broadcasts, text-to-join, email outreach, and workflows. | The Enterprise plan includes chat, email, SMS, and social channels, while the Digital plan includes in-app voice. |
| Founded | The company’s story says Augustus Franklin created the original chat tool in 2011. | 2015 |
| Free plan | No | No |
| Headquarters | Washington, DC, United States | San Francisco, California, United States |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support. |
Plans
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.