CallHub vs Vonage Contact Center
CallHub
callhub.ioVonage Contact Center
vonage.comSide by side
| Figure | CallHub | Vonage Contact Center |
|---|---|---|
| Price from | $0.05/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Call Center Software | 8.9 (#12) | 7.7 (#69) |
| Channels | Its platform includes call center software, voice broadcasts, text broadcasts, text-to-join, email outreach, and workflows. | Its omnichannel capabilities support customer engagement on channels including voice, webchat, SMS, email, and social media. |
| Company | CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005. | Vonage says it is part of Ericsson and serves more than 100,000 businesses worldwide. |
| Free plan | No | No |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | The integrations page lists Salesforce, Microsoft Teams, Microsoft Dynamics 365, ServiceNow, and Zendesk. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | Vonage says its compliance certifications are third-party tested and audited, including ISO 27001, PCI-DSS, SOC, HITRUST, and CSA STAR. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | The contact center plans page directs prospective customers to request a quote and contact Vonage to discuss a suitable solution. |
Plans
Vonage Contact Center
- PriorityPriced on request
- PremiumPriced on request
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
Vonage Contact Center
Vonage Contact Center has no write-up on Specifiction yet; its figures are above.