Callingly vs CallTools
Callingly
callingly.comCallTools
calltools.comSide by side
| Figure | Callingly | CallTools |
|---|---|---|
| Price from | $80/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Sales Dialer Software | 9.3 (#1) | 8.4 (#6) |
| Call recording | The platform records calls and stores recordings with the associated lead. | Managers can record calls and review recordings for training and quality control. |
| Headquarters | Phoenix, Arizona, United States | Irvine, California, United States |
| Integrations | The integration directory lists 29 apps and includes HubSpot, Salesforce, Pipedrive, Follow Up Boss, ActiveCampaign, Jotform, Make, and Zapier. | CallTools lists more than 40 direct integrations, including Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics, Slack, Google Sheets, Shopify, Zapier, Keap, Ringba and Retreaver. |
| Rating on Capterra | 4.4 out of 5 from 5 reviews | 4.8 out of 5 from 156 reviews |
| Rating on G2 | 5.0 out of 5 from 2 reviews | 4.8 out of 5 from 76 reviews |
| Rating on GetApp | 4.4 out of 5 from 5 reviews | 4.8 out of 5 from 156 reviews |
| Security | Callingly publishes a vulnerability disclosure policy that invites reports and commits to responding promptly and working to remediate discovered vulnerabilities. | The VoIP platform states that call data is encrypted and accounts use secure authentication controls, with support for closed SIP ports, strong passwords and administrator MFA. |
| Support | The Enterprise plan lists priority phone support, and the help center directs users to contact Callingly for assistance. | CallTools provides in-house support, developer support for API needs, phone support, and stated online hours of Monday–Friday 5am–5pm PST and Saturday–Sunday 7am–4pm PST. |
| Usage limits | The pricing page says unused monthly usage credit does not roll over and phone numbers and add-ons are billed separately. | The plan includes unlimited minutes and does not limit calls per minute or ports, although CallTools asks customers to report expected usage spikes. |
| What it does | Callingly automatically calls and texts new leads, qualifies them with AI, and warm-transfers interested leads to sales representatives. | CallTools is a cloud contact-center platform combining outbound predictive dialing, inbound call distribution, analytics, recording, CRM, SMS and email workflows. |
Plans
Callingly
- Starter annual$80 a month
- Starter$100 a month
- Growth annual$200 a month
- Growth$250 a month
- Business annual$600 a month
- Business$750 a month
- Enterprise$2,000 a month
In their own words
Callingly
Callingly calls and texts new leads, then connects them automatically to sales agents. Its AI agents can contact new leads, answer inbound calls, qualify prospects in conversation, and warm-transfer calls to a human representative. Routing can take account of agent schedules, territories, and areas of expertise. The service can record calls, create searchable transcriptions, and produce AI-written summaries; voicemail drops and local presence are also listed. Native integrations include HubSpot, ActiveCampaign, Salesforce, Follow Up Boss, Pipedrive, and Zapier, and Callingly says it supports 1,000+ integrations. Webhooks, a REST API, and an MCP server connect it with other software and AI assistants. Apps are listed for Android, iOS, macOS, Windows, and web. Users can call from anywhere using desktop or mobile apps, while calls to leads are supported in 25 countries. Plans start at $100 per month, and all plans include a 14-day free trial without a credit card. Monthly usage credit does not roll over, and phone numbers and add-ons are billed separately.
CallTools
CallTools is a cloud contact-center platform for managing inbound and outbound calls. Its dialing options are power, predictive, and preview; the Power Dialer advances through a contact list and connects an agent when someone answers. Inbound functions include call distribution, custom IVR, queues, callbacks, failover destinations, and call recording. Agents can send SMS and email follow-ups, while real-time reporting covers contact rates, talk time, dispositions, and lead-source performance. CallTools lists more than 40 direct integrations and a REST API for importing and exporting data, querying contacts and call logs, webhooks, automations, and custom connectors. Compliance controls include timezone protection, holiday scheduling, Do Not Call integration, and contact-preference scrubbing. Pricing is available on request. Its Power Contact Center plan is billed month-to-month or annually and includes unlimited local and domestic long-distance minutes. Agents need a physical Windows 10 or current macOS computer, the latest Chrome or Firefox, and a USB wired headset; tablets, mobile devices, and virtual machines are unsupported.