CallMatrix vs Mobilus Visual IVR
CallMatrix
callmatrix.io
Mobilus Visual IVR
mobilus.co.jpSide by side
| Figure | CallMatrix | Mobilus Visual IVR |
|---|---|---|
| Price from | $40.83/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · IVR Software | 7.9 (#10) | 7.7 (#15) |
| Analytics | The platform lists dashboards, 10-dimension segment analysis, CSV export, and a live call board with real-time updates. | Statistics cover scenario page views, referral sources and graphical user journey transitions. |
| Headquarters | United States | Shinagawa-ku, Tokyo, Japan |
| Security | The privacy policy states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, with database access restricted by role-based controls. | Mobilus states that it holds ISMS certification (ISO/IEC 27001:2022) and a Privacy Mark; its PCI DSS compliance is scoped to Mobilus Security Suite (Secure Path). |
Plans
CallMatrix
- Starter$49 a month
- Growth$79 a month
- Starter Annual$490 a year
- Growth Annual$790 a year
- EnterprisePriced on request
- Enterprise AnnualPriced on request
In their own words
CallMatrix
CallMatrix has no write-up on Specifiction yet; its figures are above.
Mobilus Visual IVR
Mobilus Visual IVR is a web service that routes customer inquiries to support destinations based on customer needs and call-center conditions. Destinations can include FAQs, web chat, LINE, chatbots, voicebots, and telephone support. A button or QR code can open the menu, which may also appear as a popup or small window without changing an existing page structure. Teams edit scenario flows in a graphical interface and use drag-and-drop controls to change IVR button destinations. Visual IVR offers simple and HTML/CSS design modes, with up to 50 registered templates. Each scenario flow can contain up to 100 contents, with smartphone and PC previews. Analytics cover access totals, referral sources, and user journeys, with reporting windows and ranking limits specified by the product page. A voicebot can send an SMS after a call with a link to the Visual IVR menu. Mobilus presents it for improving inquiry routing, self-service, and call-center load. Pricing is available by inquiry.