CallMatrix vs Teloz IVR
CallMatrix
callmatrix.io
Teloz IVR
teloz.comSide by side
| Figure | CallMatrix | Teloz IVR |
|---|---|---|
| Price from | $40.83/mo | $7.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 5 |
| Spec score · IVR Software | 7.9 (#10) | 7.9 (#11) |
| Analytics | The platform lists dashboards, 10-dimension segment analysis, CSV export, and a live call board with real-time updates. | The product page lists analytics on every IVR node. |
| Headquarters | United States | Kowloon, Hong Kong |
| Integrations | The site lists Google Ads integration plus client integrations through webhooks, API polling, and CSV import. | Pricing lists Salesforce, HubSpot, and Zoho CRM integrations on the Professional plan. |
| Security | The privacy policy states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, with database access restricted by role-based controls. | Teloz states it encrypts data in transit with TLS 1.3 and SRTP and data at rest with AES-256. |
| Support | Starter includes email support with a 48-hour response, Growth includes priority email support with a 24-hour response, and Enterprise includes phone and Slack support. | The company page states that its network operations center is staffed 24/7 and that customer inquiries receive a response within one business day. |
Plans
CallMatrix
- Starter$49 a month
- Growth$79 a month
- Starter Annual$490 a year
- Growth Annual$790 a year
- EnterprisePriced on request
- Enterprise AnnualPriced on request
Teloz IVR
- FreeFree
- Starter$7.99 a month
- Professional$15.99 a month
- Enterprise$25.99 a month
- CustomPriced on request
In their own words
CallMatrix
CallMatrix has no write-up on Specifiction yet; its figures are above.
Teloz IVR
Teloz IVR routes callers through multi-level voice menus using NLP voice recognition and DTMF input. Its visual drag-and-drop flow builder is intended for operations teams creating or changing call flows without code. Nested prompts can branch according to time of day, language, and caller location, and a CRM lookup can inform routing. DTMF can also serve as a fallback to voice recognition. The product lists analytics on each IVR node. Teloz says it encrypts data in transit using TLS 1.3 and SRTP, and data at rest with AES-256. Every plan includes SAML 2.0 SSO, SCIM 2.0 provisioning, MFA, role-based access, and tamper-evident audit logs. A 14-day trial includes every feature and does not require a credit card. The free plan includes 100 US/Canada calling minutes, 50 SMS segments, one local DID, and 25 AI receptionist minutes per month. Paid plans are Starter at $7.99 a month per user, Professional at $15.99 a month per user, and Enterprise at $25.99 a month per user. The service is available on web, iOS, and Android.