CallSea vs Feelingstream
CallSea
callsea.app
Feelingstream
feelingstream.comSide by side
| Figure | CallSea | Feelingstream |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Call Center Speech Analytics Software | 7.8 (#10) | 7.7 (#12) |
| Company | CallSea is offered to businesses only, and its maker is SelectCentre sp. z o.o., registered in Warsaw, Poland. | Feelingstream identifies itself as an Estonian startup founded in 2015. |
| Coverage | The maker says CallSea analyzes 100% of calls and surfaces critical errors with transcript quotes. | The company says it supports 40+ languages and reports 98.6% transcription accuracy. |
| Integrations | Recordings can be ingested through SFTP or REST API, and results can be sent to other systems through webhooks. | The maker lists Genesys, SAP, Wildix, Zendesk, REST API, Microsoft Azure, and AWS integrations. |
| Support and onboarding | CallSea offers a 30-minute demo and says onboarding typically reaches go-live within 14 days, subject to the agreement and customer cooperation. | Feelingstream says its team supports integration setup and provides onboarding sessions; customers can also email [email protected]. |
Plans
In their own words
CallSea
CallSea is a business platform that transcribes phone calls and scores them against quality rules configured by a team. It is available through an API and web interface, and is offered to businesses by SelectCentre sp. z o.o. in Warsaw, Poland. The maker says it analyzes 100% of calls and flags critical errors with transcript quotations. Teams can create checklists, point scales, event detection, and critical-error rules, producing an AI score from 0 to 100. Transcripts separate agent and customer speech, support phrase search, and link matching phrases to playable audio segments. Speech recognition supports more than 90 languages, with a language set for each campaign. Recordings arrive through SFTP or REST API, while results can leave through webhooks. Scheduled email reports and exports support daily, weekly, or monthly reporting. Servers are in Germany and models run in the EU. Audio is not stored permanently; transcripts and results are stored. Pricing starts at 690 PLN/mo, with no free plan and a free trial.
Feelingstream
Feelingstream has no write-up on Specifiction yet; its figures are above.