Callwell vs REALM
Callwell
callwell.co.ukREALM
realm.realtySide by side
| Figure | Callwell | REALM |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 14 |
| Spec score · Real Estate CRM Software | 7.8 (#138) | 9.0 (#6) |
| Automated follow-up | Yes | Yes |
| Email marketing | Yes | Yes |
| Free plan | No | No |
| Integrations | The maker lists integrations including Reapit, Mailchimp, Rightmove, OnTheMarket, Rentround, GetAgent, Valpal, Homeflow, Zoopla and Zendesk. | Live integrations include Google and Outlook calendar sync, Instagram, Facebook Pages, LinkedIn, X, TikTok, Google Business Profile and lead-source webhooks; YouTube is coming soon. |
| Lead routing | Yes | Yes |
| Product | Callwell consolidates estate-agent enquiries from portals, websites and other sources into a lead-management inbox. | REALM is an AI-native real estate platform for agents, teams and brokerages combining CRM, transaction management, compliance, e-signature, communications, marketing and built-in EVE AI. |
| Support | Callwell’s Zendesk integration page states that average response time is under one hour and satisfaction is 99%. | Support includes guides, answers, and human assistance when needed. |
Plans
Callwell
- Callwell Essentials for Sales£35 a month
- Callwell Essentials for Lettings£35 a month
- Callwell Essentials for Sales & Lettings£60 a month
- Callwell Pro for Sales£100 a month
- Callwell Pro for Lettings£100 a month
- Callwell Essentials for Sales & Lettings$60 a month
- Callwell EnterprisePriced on request
- Callwell EssentialsPriced on request
- Callwell ProPriced on request
REALM
- EVE X$49 a month
- REALM AGENT$249 a month
- REALM TEAM (2–9 agents)$179 a month
- REALM TEAM (10–24 agents)$149 a month
- REALM TEAM (25–99 agents)$109 a month
- REALM TEAM (100+ agents)$79 a month
- REALM BROKER (1–24 agents)$99 a month
- REALM BROKER (25–99 agents)$79 a month
- REALM BROKER (100+ agents)$59 a month
- REALM Sign$15 a month
In their own words
REALM
REALM is a real estate platform for agents, teams and brokerages that combines CRM, transaction management, compliance, e-signature, communications, marketing and EVE AI. EVE can answer leads, prepare documents, track transactions, draft follow-ups and record actions against the records it reads. Users can choose Suggest, Guided or Autopilot modes, while offers, pricing, contracts, financing, legal questions, complaints and opt-outs are routed to a human. CRM tools combine lead routing, automatic nurture and email, text and calls in one thread per client and transaction. Marketing Studio drafts and schedules listing and brand content; agent websites include lead capture and analytics. Shared Rooms let clients and other transaction parties join by link without an account, password or app. REALM lists web and browser extension access, as well as a mobile app. Integrations include Gmail, Outlook, Slack, Teams, QuickBooks, Xero, lead sources and Zapier. Listed options include REALM Sign at $15 per user per month, EVE X at $49 per seat per month and REALM AGENT at $249 per seat per month. Availability information identifies Arizona-based agents and brokerages for the platform.