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Tech riderRev. 12 Oct 2026

Callwell

Ch 2176.4of 249Real Estate CRM Software
  1. 1Runs onAPI, Web
  2. 2Costsfree trial · paid from £35/mo
  3. 3Automated follow-upYes
  4. 4Lead routingYes
  5. 5Email marketingYes
5 lines stated Written from the maker's own pages: callwell.co.uk
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The Callwell homepage

Overview

Callwell is ranked #217 of 249 in real estate CRM software on Specifiction, made by Callwell (5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU). It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at £35/mo.

Callwell plans and pricing

All plans
Callwell Essentials for Sales £35/mo +VAT per month; available per sales channel Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Enquiry dashboard · Branded email and SMS autoresponders callwell.co.uk · 22 Sept 2026
Callwell Essentials for Lettings £35/mo +VAT per month; available per lettings channel Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Branded email and SMS autoresponders · Tenant and student letting qualifier callwell.co.uk · 22 Sept 2026
Callwell Essentials for Sales & Lettings £60/mo +VAT per month Combined sales and lettings coverage · Core lead-management features callwell.co.uk · 22 Sept 2026
Callwell Pro for Sales £100/mo +VAT per month; available per sales channel 400 call minutes callwell.co.uk · 22 Sept 2026
Callwell Pro for Lettings £100/mo +VAT per month; available per lettings channel 400 call minutes callwell.co.uk · 22 Sept 2026
Callwell Enterprise Tailored enterprise solution · Onboarding and training · Bespoke reporting · ISO27001 security positioning · White-labelled communications · Premium enterprise support callwell.co.uk · 22 Sept 2026

Compared on real estate CRM software

Free plan
Nocallwell.co.uk
Automated follow-up
Yescallwell.co.uk
Lead routing
Yescallwell.co.uk
Email marketing
Yescallwell.co.uk

Facts

Product
Callwell consolidates estate-agent enquiries from portals, websites and other sources into a lead-management inbox.callwell.co.uk · 12 Oct 2026
Instant calls
During working hours, an email enquiry can trigger a call to the branch, where staff can connect to the enquirer by pressing 1.callwell.co.uk · 12 Oct 2026
Morning Caller
Morning Caller schedules overnight enquiries to start calling the branch ten minutes after its Callwell opening time, then one lead every ten minutes.callwell.co.uk · 12 Oct 2026
Lead qualification
Email or SMS autoresponders can ask tenant qualification questions, including rental budget and household income.callwell.co.uk · 12 Oct 2026
Reporting
Callwell offers live reporting, team insights and an ROI calculator for monitoring lead response and performance.callwell.co.uk · 12 Oct 2026
Integrations
The maker lists integrations including Reapit, Mailchimp, Rightmove, OnTheMarket, Rentround, GetAgent, Valpal, Homeflow, Zoopla and Zendesk.callwell.co.uk · 12 Oct 2026
Reapit integration
The Reapit exchange transfers original enquiry information and a record of communications from Callwell to Reapit with one click.callwell.co.uk · 12 Oct 2026
Security
Callwell says it holds ISO 27001 certification and offers enterprise customers a Data Processor agreement and Data Impact Assessment.callwell.co.uk · 12 Oct 2026
Lead retention
The maker says enquiries cannot be deleted and that the system keeps a permanent record of each enquiry.callwell.co.uk · 12 Oct 2026
Support
Callwell’s Zendesk integration page states that average response time is under one hour and satisfaction is 99%.callwell.co.uk · 12 Oct 2026
Enterprise support
The enterprise plan describes premium support as available for issues at any time of day.callwell.co.uk · 12 Oct 2026
Trial
The maker offers a free trial and says a team member will contact sign-ups to get them set up; the opened page does not state the trial duration.callwell.co.uk · 12 Oct 2026
Maker and location
The site identifies the maker as Callwell Ltd and lists its address as 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU.callwell.co.uk · 12 Oct 2026

Company

Founded
2013callwell.co.uk · 28 Sept 2026
Headquarters
5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SUcallwell.co.uk · 28 Sept 2026

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Where it ranks on Specifiction

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