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Callwell

callwell.co.uk

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Spec score 7.8 #138 of 249 in Real Estate CRM Software

Spec sheet

Product
Callwell consolidates estate-agent enquiries from portals, websites and other sources into a lead-management inbox.Read 12 Oct 2026 · callwell.co.uk
Free plan
NoRead 22 Sep 2026 · callwell.co.uk
Trial
The maker offers a free trial and says a team member will contact sign-ups to get them set up; the opened page does not state the trial duration.Read 12 Oct 2026 · callwell.co.uk
Integrations
The maker lists integrations including Reapit, Mailchimp, Rightmove, OnTheMarket, Rentround, GetAgent, Valpal, Homeflow, Zoopla and Zendesk.Read 12 Oct 2026 · callwell.co.uk
Security
Callwell says it holds ISO 27001 certification and offers enterprise customers a Data Processor agreement and Data Impact Assessment.Read 12 Oct 2026 · callwell.co.uk
Support
Callwell’s Zendesk integration page states that average response time is under one hour and satisfaction is 99%.Read 12 Oct 2026 · callwell.co.uk
Headquarters
5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SURead 28 Sep 2026 · callwell.co.uk
Founded
2013Read 28 Sep 2026 · callwell.co.uk
Automated follow-up
YesRead 22 Sep 2026 · callwell.co.uk
Email marketing
YesRead 22 Sep 2026 · callwell.co.uk
Enterprise support
The enterprise plan describes premium support as available for issues at any time of day.Read 12 Oct 2026 · callwell.co.uk
Instant calls
During working hours, an email enquiry can trigger a call to the branch, where staff can connect to the enquirer by pressing 1.Read 12 Oct 2026 · callwell.co.uk
Lead qualification
Email or SMS autoresponders can ask tenant qualification questions, including rental budget and household income.Read 12 Oct 2026 · callwell.co.uk
Lead retention
The maker says enquiries cannot be deleted and that the system keeps a permanent record of each enquiry.Read 12 Oct 2026 · callwell.co.uk
Lead routing
YesRead 22 Sep 2026 · callwell.co.uk
Maker and location
The site identifies the maker as Callwell Ltd and lists its address as 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU.Read 12 Oct 2026 · callwell.co.uk
Morning Caller
Morning Caller schedules overnight enquiries to start calling the branch ten minutes after its Callwell opening time, then one lead every ten minutes.Read 12 Oct 2026 · callwell.co.uk
Reapit integration
The Reapit exchange transfers original enquiry information and a record of communications from Callwell to Reapit with one click.Read 12 Oct 2026 · callwell.co.uk
Reporting
Callwell offers live reporting, team insights and an ROI calculator for monitoring lead response and performance.Read 12 Oct 2026 · callwell.co.uk

Plans and prices

Callwell Essentials for Sales £35 a month +VAT per month; available per sales channel Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Enquiry dashboard · Branded email and SMS autoresponders Read 22 Sep 2026 · callwell.co.uk
Callwell Essentials for Lettings £35 a month +VAT per month; available per lettings channel Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Branded email and SMS autoresponders · Tenant and student letting qualifier Read 22 Sep 2026 · callwell.co.uk
Callwell Essentials for Sales & Lettings £60 a month +VAT per month Combined sales and lettings coverage · Core lead-management features Read 22 Sep 2026 · callwell.co.uk
Callwell Pro for Sales £100 a month +VAT per month; available per sales channel 400 call minutes Read 22 Sep 2026 · callwell.co.uk
Callwell Pro for Lettings £100 a month +VAT per month; available per lettings channel 400 call minutes Read 22 Sep 2026 · callwell.co.uk
Callwell Essentials for Sales & Lettings $60 a month 100 call minutes per month · high-value enquiry types only · standard qualification question Read 12 Oct 2026 · callwell.co.uk
Callwell Enterprise Priced on request Tailored solution · includes standard plan functionality · onboarding and training · bespoke reporting · Open API · premium enterprise support Read 12 Oct 2026 · callwell.co.uk
Callwell Essentials Priced on request 100 call minutes per month · high-value enquiry types only · standard qualification question Read 12 Oct 2026 · callwell.co.uk
Callwell Pro Priced on request 400 call minutes per month · all enquiry types · bespoke questions · manual calls · Callwell Messenger · branch alerts · advanced reporting and team insights Read 12 Oct 2026 · callwell.co.uk

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