Canny vs Quality Driven Software
Canny
canny.ioQuality Driven Software
qualitydrivensoftware.comSide by side
| Figure | Canny | Quality Driven Software |
|---|---|---|
| Price from | $79/mo | $37/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Customer Feedback Software | 9.2 (#2) | 7.8 (#37) |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | The pricing page lists a WordPress plugin, and the support knowledge base documents integrations with Launch27, ResponsiBid, Service Autopilot, NiceJob, and ZenMaid through Zapier. |
| Security | Canny says it is SOC 2 certified and makes its report available on request. | The Launch27 integration instructions say system administrators must connect or reconnect the integration and that periodic reconnection is needed for security reasons. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | The company advertises free email and phone support and recommends scheduling an onboarding demo with its onboarding specialist. |
Plans
Quality Driven Software
- HR MODULE ONLY$37 a month
- STARTER$117 a month
- INTERMEDIATE$159 a month
- ENTERPRISE$219 a month
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.
Quality Driven Software
Quality Driven Software has no write-up on Specifiction yet; its figures are above.