Skip to content
SPECIFICTION
Get listed

Quality Driven Software

qualitydrivensoftware.com

From $37/mo Free trial WebiOSAndroid
Visit qualitydrivensoftware.com
Spec score 7.8 #37 of 59 in Customer Feedback Software

Spec sheet

Product
Quality Driven Software describes itself as customer satisfaction and employee accountability software that tracks employee performance, uncovers quality issues, and provides real-time feedback.Read 5 Oct 2026 · qualitydrivensoftware.com
Intended users
The site presents QDS for service businesses seeking to measure customer satisfaction, monitor employee performance, and improve service quality.Read 5 Oct 2026 · qualitydrivensoftware.com
Integrations
The pricing page lists a WordPress plugin, and the support knowledge base documents integrations with Launch27, ResponsiBid, Service Autopilot, NiceJob, and ZenMaid through Zapier.Read 5 Oct 2026 · support.qualitydrivensoftware.com
Security
The Launch27 integration instructions say system administrators must connect or reconnect the integration and that periodic reconnection is needed for security reasons.Read 5 Oct 2026 · support.qualitydrivensoftware.com
Support
The company advertises free email and phone support and recommends scheduling an onboarding demo with its onboarding specialist.Read 5 Oct 2026 · qualitydrivensoftware.com
Culture First
The site says every plan includes access to the Culture First private membership, which customers may choose not to use without changing the subscription price.Read 5 Oct 2026 · qualitydrivensoftware.com
Mobile access
The company advertises access on the go and has support instructions for creating web versions of QDS on Android and iPhone.Read 5 Oct 2026 · support.qualitydrivensoftware.com
Quality tracking
The product ties survey quality scores to employee performance and can include reports from in-house quality inspectors.Read 5 Oct 2026 · qualitydrivensoftware.com
Reporting
Its visual dashboard and customizable reports help identify unhappy clients, low-quality scores, missing responses, and employees who need training.Read 5 Oct 2026 · qualitydrivensoftware.com
Subscriptions
The company says subscriptions have no contract, can be changed at any time, and can be canceled by contacting support.Read 5 Oct 2026 · qualitydrivensoftware.com
Survey channels
Customers can receive surveys by email or SMS, with SMS included in the Intermediate and Enterprise plans.Read 5 Oct 2026 · qualitydrivensoftware.com
Survey limits
The Enterprise plan is listed for up to 2000 surveys per month, with volume pricing available by contacting support for higher usage.Read 5 Oct 2026 · qualitydrivensoftware.com
Trial and refunds
The company offers a free 14-day trial and says it does not provide refunds; trial cancellation requests are processed within 24 hours.Read 5 Oct 2026 · qualitydrivensoftware.com

Plans and prices

HR MODULE ONLY $37 a month Starting at $37/mo paid annually; $ 49 /Month Unlimited Users · Unlimited Employees · HR features; excludes customer satisfaction reports and client surveys Read 5 Oct 2026 · qualitydrivensoftware.com
STARTER $117 a month $117/mo paid annually; $ 137 /Month Up to 500 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry · Reports Module · WordPress Plugin Read 5 Oct 2026 · qualitydrivensoftware.com
INTERMEDIATE $159 a month $159/mo paid annually; $ 179 /Month Up to 1200 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry · Reports Module · SMS Surveys · HR Module · WordPress Plugin Read 5 Oct 2026 · qualitydrivensoftware.com
ENTERPRISE $219 a month Starting at $219/mo paid annually; $ 249+ /Month Up to 2000 Surveys / Month · Unlimited Users, Clients, and Employees · Email & Phone Surveys · QA/QC Entry · Reports Module · SMS Surveys · HR Module · WordPress Plugin Read 5 Oct 2026 · qualitydrivensoftware.com

Every Quality Driven Software plan and price →

Where Specifiction places it

Alternatives to Quality Driven SoftwareAll alternatives →