Capsule CRM vs Pipedrive
Capsule CRM
capsulecrm.com
Pipedrive
pipedrive.comSide by side
| Figure | Capsule CRM | Pipedrive |
|---|---|---|
| Price from | $11/mo | $14/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · CRM Software | 9.4 (#6) | 9.3 (#9) |
| Spec score · Professional Services CRM Software | 9.4 (#2) | 8.6 (#14) |
| Spec score · Mac CRM | 9.4 (#2) | 8.7 (#14) |
| Spec score · Sales CRM Software | 9.4 (#2) | 8.8 (#12) |
| Spec score · Sales Force Automation Software | 9.4 (#3) | 8.7 (#16) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#3) | 8.7 (#13) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#3) | 8.7 (#11) |
| Spec score · Small Business CRM | 9.3 (#4) | 8.6 (#15) |
| Spec score · Google Workspace for Sales Software | 9.3 (#3) | 8.8 (#7) |
| Spec score · CRM for small business | 9.2 (#9) | 9.3 (#5) |
| AI features | Yes | Yes |
| API | Capsule provides a RESTful API with OAuth 2 authentication and personal access tokens for bespoke or third-party integrations. | Every plan includes a free REST API token, webhooks, OAuth 2.0, OpenAPI specifications and Postman or Insomnia support. |
| Company size | Crunchbase lists Zestia as having 11–50 employees and identifies Duncan Stockdill, Phillip Haines and Wendy Rule as founders. | The company reports more than 800 employees and over 100,000 customer companies. |
| Email sync | Yes | Yes |
| Founded | Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007. | 2010 |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Pipedrive lists Pipedrive Inc. at 530 Fifth Avenue in New York as its headquarters. |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | Pipedrive advertises more than 500 Marketplace integrations, including Google Workspace, Zoom, Zapier and Slack. |
| Marketing automation | Yes | Yes |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | Yes |
| Rating on Apple App Store | 4.5 out of 5 from 44 ratings | 3.7 out of 5 from 675 ratings |
| Rating on G2 | 4.7 out of 5 from 524 reviews | 4.3 out of 5 from 5,149 reviews |
| Rating on GetApp | 4.5 out of 5 from 167 reviews | 4.5 out of 5 from 3,062 reviews |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.