Captivated vs SM2.IO
Captivated
captivated.worksSM2.IO
sm2.ioSide by side
| Figure | Captivated | SM2.IO |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Business Texting Software | 7.6 (#18) | 8.0 (#10) |
| Automation | Workflows can automate appointment communications, follow-ups, and other customer messaging cadences. | Flow Builder provides a visual canvas for building per-contact flows with triggers, messages, waits, conditions, AI steps, and integration actions, and includes a simulator. |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | Listed integrations include Shopify, WooCommerce, BigCommerce, Magento, Wix, TikTok Shop, Etsy, Mailchimp, Constant Contact, Google Business Profile, Yelp, Zapier, Make, and IFTTT. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | SM2.IO describes itself as an all-in-one messaging and communication platform for small businesses, with customer conversations and related tools in one shared inbox. |
Plans
Captivated
- ChoicePrice not published
- EngagePrice not published
- ProPrice not published
- StarterPrice not published
In their own words
Captivated
Captivated has no write-up on Specifiction yet; its figures are above.