Captivated vs Sociocs
Captivated
captivated.works
Sociocs
sociocs.comSide by side
| Figure | Captivated | Sociocs |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Business Texting Software | 7.6 (#18) | 8.8 (#3) |
| API | Captivated says API access is available on Pro plans for connecting other applications and starting two-way conversations. | Sociocs exposes REST APIs at api.sociocs.com for initiating conversations with JSON requests and responses. |
| Automation | Workflows can automate appointment communications, follow-ups, and other customer messaging cadences. | The product advertises auto actions, appointment-confirmation and review-notification bots, plus custom workflow automation. |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | Native or listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress and Zapier. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | Sociocs is business texting software for bulk SMS campaigns and customer conversations, with multiple communication channels in one inbox. |
| Support | Pricing states every plan includes live support, while the support page describes personalized onboarding, one-on-one training, and ongoing help by text or call. | Premium includes premium onboarding service and high priority support, while its WordPress integration page says technical experts can assist with the integration. |
Plans
Captivated
- ChoicePrice not published
- EngagePrice not published
- ProPrice not published
- StarterPrice not published
In their own words
Captivated
Captivated has no write-up on Specifiction yet; its figures are above.
Sociocs
Sociocs is business texting software for bulk campaigns and customer conversations, bringing multiple communication channels into a shared inbox. Campaigns can use SMS, MMS, and WhatsApp, with contact lists, segments, scheduling, recurring sends, opt-out handling, and delivery reporting. Teams can assign conversations, use reply templates and internal notes, set follow-up reminders, and automate actions. The inbox can also bring in Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms.
Sociocs connects to customer-controlled Twilio, Telnyx, or SignalHouse accounts; the company says this lets customers pay provider rates without message markups. Integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress, and Zapier. Its API can initiate messages from another platform, and webhooks can forward incoming messages. Automatic translation is available in more than 100 languages for conversations and bulk messaging. The free plan includes two channels, one user, and 1,000 messages per month. Paid plans start at $12/user/mo; a seven-day trial is listed. It runs on Android, iOS, web, and API.