Care4 vs Tracker
Care4
care4software.comTracker
riverside.netSide by side
| Figure | Care4 | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Case Management Software | 7.6 (#84) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | The maker lists its headquarters at 51 W. Dayton St. #101, Edmonds, WA 98020. | Atlanta, Georgia |
| Integrations | The maker describes integrations with EHRs, APIs, education databases, court systems, billing systems, and government databases. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | Care4 serves nonprofits, government agencies, private practices, and foundations, including child welfare, foster care, behavioral health, and justice programs. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Purpose | Care4 is a configurable case management platform for health and human services organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says Care4 prioritizes HIPAA and state-specific regulatory compliance, offers two-factor authentication and inactivity account locks, and logs transactions for administrator audits. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The maker lists customer support at [email protected]. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.