CareFree vs CareLineLive
CareFree
carefreegroup.com
CareLineLive
carelinelive.comSide by side
| Figure | CareFree | CareLineLive |
|---|---|---|
| Price from | — | £8.10/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Home Care Scheduling Software | 7.5 (#15) | 7.6 (#12) |
| Headquarters | Wakefield, England, United Kingdom | West Sussex, United Kingdom |
| Purpose | CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers. | CareLineLive is a cloud-based home care management platform for home care agencies and domiciliary care providers. |
| Security | CareFree Management Ltd says it passed an ISO 27001 audit in January 2024. | CareLineLive states it is certified to ISO 27001, the NHS Data Security and Protection Toolkit and Cyber Essentials Plus. |
| Support | The company describes its support team as highly acclaimed and says it is available to help when required. | The pricing page says customers receive three onboarding sessions and ongoing support, including UK-based phone support, at no additional charge. |
Plans
CareLineLive
- eRoster£8.10 a month
- Bring Your Own Device (BYOD)£19.70 a month
- Fully managed phones service£45 a month
In their own words
CareFree
CareFree is cloud software for homecare agencies, combining rostering, care management, staff administration, compliance and finance. The RoadRunner mobile app gives carers real-time weekly rotas, GPS or NFC arrival and departure logging, call notes, medication prompts, visit tasks, body maps, care plans and wellbeing monitoring. Missed calls, missing log-outs and non-administered medication can alert the office. CareFree Ci supports live creation of care plans, assessments, supervisions and related documents, plus drag-and-drop forms with text, choices, dropdowns, photos, audio or video. Staff tools cover training, credentials, holidays, absences, messaging, SMS, matching availability and scheduling preferences. Finance includes wage and invoice reports linked to rotas, mileage, minimum-wage checks and holiday pay. Compliance features include reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, schedules and care plans. Android, iOS and web platforms are supported. Pricing is on request.
CareLineLive
CareLineLive is a cloud platform for home-care agencies and domiciliary care providers. It combines rostering, scheduling, care planning and monitoring with electronic medication administration records, payroll, invoicing and family communication. The Carer Companion app lets carers view rotas, check in and out of visits, complete tasks and record notes. The Care Circle Portal gives family and friends access to client visit records, notes and tasks, and is free for customers on all plans. The service runs on the web, Android and iOS; the management platform supports the two latest Google Chrome versions. Listed integrations include Xero, Sage, Hastee, Tempaid, CM2000, ContrOCC, TotalMobile and GP Connect. CareLineLive cites UK or Australian data centres by customer location, automated backups, disaster recovery, 99.997% historical uptime, multi-factor authentication and Microsoft Entra single sign-on. Plans start at £8.10/user/mo, excluding VAT, with a £120 minimum monthly fee.