CareFree vs Generations Homecare System
CareFree
carefreegroup.comGenerations Homecare System
homecaresoftware.comSide by side
| Figure | CareFree | Generations Homecare System |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Home Care Scheduling Software | 7.5 (#15) | 8.3 (#7) |
| Compliance | The compliance toolkit includes detailed reports, user logs, audit trails, staff qualification and DBS tracking, and incident records. | The vendor says the system helps agencies stay HIPAA compliant and offers audit trails, user-based permissions, and secure documentation. |
| Headquarters | Wakefield, England, United Kingdom | Midland, Michigan, United States |
| Intended users | CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care. | The system is designed for homecare administrators, schedulers, case managers, caregivers, and people receiving care. |
| Purpose | CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers. | Generations is an all-in-one homecare agency management system for connecting care teams, simplifying tasks, and supporting compliance. |
| Security | CareFree Management Ltd says it passed an ISO 27001 audit in January 2024. | The vendor says web access uses SSL, agency data is isolated at the database level, and backups are encrypted. |
| Support | The company describes its support team as highly acclaimed and says it is available to help when required. | Support and training are unlimited; the vendor offers LiveChat, phone support, and a one-on-one onboarding trainer. |
Plans
Generations Homecare System
- Electronic Visit Verification (EVV)$25 a month
- Standard Software and Service$363 a month
In their own words
CareFree
CareFree is cloud software for homecare agencies, combining rostering, care management, staff administration, compliance and finance. The RoadRunner mobile app gives carers real-time weekly rotas, GPS or NFC arrival and departure logging, call notes, medication prompts, visit tasks, body maps, care plans and wellbeing monitoring. Missed calls, missing log-outs and non-administered medication can alert the office. CareFree Ci supports live creation of care plans, assessments, supervisions and related documents, plus drag-and-drop forms with text, choices, dropdowns, photos, audio or video. Staff tools cover training, credentials, holidays, absences, messaging, SMS, matching availability and scheduling preferences. Finance includes wage and invoice reports linked to rotas, mileage, minimum-wage checks and holiday pay. Compliance features include reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, schedules and care plans. Android, iOS and web platforms are supported. Pricing is on request.
Generations Homecare System
Generations Homecare System is a cloud-hosted management system for homecare agencies, combining scheduling, electronic visit verification (EVV), reporting, billing, payroll, and client and caregiver management. Caregivers can verify visits using GPS or a verified telephone, with real-time visit verification. The browser-based service can be accessed from networked PCs, Macs, tablets, and smartphones. Mobile apps for caregivers, office staff, clinicians, and clients are available through the App Store, Google Play, and Amazon, but require an existing subscription. The Standard Software and Service plan costs $363 a month and includes three user licenses and one location, with unlimited caregivers and clients. Additional user licenses cost 30.25 USD each; additional locations cost 121 USD each. The EVV add-on costs $25 a month, requires an existing account, and has additional visit verification fees. Listed integrations include QuickBooks and QuickBooks Online, clearinghouse billing exports, and payroll and billing exports for ADP, Paychex, and others. The vendor describes security, compliance, and unlimited support and training provisions.