CareLineLive vs TimeGrid
CareLineLive
carelinelive.comTimeGrid
timegridworkforce.comSide by side
| Figure | CareLineLive | TimeGrid |
|---|---|---|
| Price from | £8.10/mo | $6/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Home Care Scheduling Software | 7.6 (#12) | 7.9 (#10) |
| Headquarters | West Sussex, United Kingdom | Texas, United States |
| Integrations | Listed integrations include Xero, Sage, Hastee, Tempaid, CM2000, ContrOCC, TotalMobile and GP Connect. | Enterprise customers are offered integration with their state EVV aggregator, plus SSO and advanced permissions. |
| Security | CareLineLive states it is certified to ISO 27001, the NHS Data Security and Protection Toolkit and Cyber Essentials Plus. | The maker says TimeGrid encrypts data in transit and at rest, isolates agency data with database-level row-level security, logs PHI access, and supports MFA and daily backups. |
| Support | The pricing page says customers receive three onboarding sessions and ongoing support, including UK-based phone support, at no additional charge. | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. |
Plans
CareLineLive
- eRoster£8.10 a month
- Bring Your Own Device (BYOD)£19.70 a month
- Fully managed phones service£45 a month
TimeGrid
- Founding agency rate$6 a month
- Professional$99 a month
- Starter$99 a month
- Starter Pilot$99 a month
- Professional Pilot$249 a month
- EnterprisePriced on request
In their own words
CareLineLive
CareLineLive is a cloud platform for home-care agencies and domiciliary care providers. It combines rostering, scheduling, care planning and monitoring with electronic medication administration records, payroll, invoicing and family communication. The Carer Companion app lets carers view rotas, check in and out of visits, complete tasks and record notes. The Care Circle Portal gives family and friends access to client visit records, notes and tasks, and is free for customers on all plans. The service runs on the web, Android and iOS; the management platform supports the two latest Google Chrome versions. Listed integrations include Xero, Sage, Hastee, Tempaid, CM2000, ContrOCC, TotalMobile and GP Connect. CareLineLive cites UK or Australian data centres by customer location, automated backups, disaster recovery, 99.997% historical uptime, multi-factor authentication and Microsoft Entra single sign-on. Plans start at £8.10/user/mo, excluding VAT, with a £120 minimum monthly fee.
TimeGrid
TimeGrid has no write-up on Specifiction yet; its figures are above.