Carepatron vs hoito
Carepatron
carepatron.comhoito
hoito.healthSide by side
| Figure | Carepatron | hoito |
|---|---|---|
| Price from | $15.50/mo | £15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 7 | 6 |
| Spec score · Therapy Scheduling Software | 9.4 (#1) | 8.7 (#5) |
| AI notes | Carepatron says its AI scribe drafts session notes and is included free. | The privacy notice says optional AI note generation uses Anthropic and processes data only with the therapist’s consent for each note; AI features can be disabled in account settings. |
| Billing | Billing tools support invoices, online payments, superbills and electronic insurance claims. | Bookings can trigger automated invoices and receipts, with payment status tracking and invoice-ready records. |
| Client portal | Clients can use a portal for booking, records access and secure messaging. | Clients can view upcoming sessions, confirmations and details through a portal. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | Calendar sync supports Google and Outlook, and payment collection integrates with Stripe. |
| Product | Carepatron describes itself as practice management and EHR software that handles back-office work for clinicians. | Hoito is a UK-focused platform combining therapy practice management, room booking and a therapist directory. |
| Scheduling | The platform provides online booking, calendars and automated appointment reminders. | Scheduling supports online and in-person sessions, recurring appointments, configurable cancellation windows and drag-and-drop rescheduling. |
| Security | Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available. | Hoito states that data is UK-hosted, encrypted at rest and in transit, and designed for GDPR Article 9 clinical data. |
| Security controls | The Trust Center lists audit logging, penetration testing, code analysis, anti-DDoS controls, backups, access monitoring and disk encryption. | Its privacy notice specifies TLS 1.3, AES-256, role-based access, multi-factor authentication, audit logging, penetration testing and vulnerability scanning. |
| Support | The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices. | Technical support is offered by email, with the about page stating a target response within 24 weekday hours. |
Plans
Carepatron
- FreeFree
- FreeFree
- Plus$15.50 a month
- Plus$15.50 a month
- Advanced$19.50 a month
- Advanced$19.50 a month
- Large team or custom needsPriced on request
hoito
- Room Owner Directory ListingFree
- Therapist Directory ListingFree
- Trainee Therapist AccountFree
- Room Owner£18 a month
- Therapist£18 a month
- Therapist£180 a year
In their own words
Carepatron
Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.
hoito
hoito is a web-based practice management platform for UK therapists, with tools for client records, session notes, scheduling, payments, video sessions, and directory listings. Appointments can be online or in person, recurring, and rescheduled by drag-and-drop; therapists can set cancellation windows. Records support SOAP or summary notes and custom intake forms, with a mobile-friendly therapist workflow. The client portal shows upcoming sessions and details, sends email reminders, and applies the therapist's cancellation and rescheduling policy. Therapists connect their own Stripe accounts for direct payouts; hoito says it takes no commission on clinical revenue. Paid therapist plans include unlimited one-to-one video sessions that do not require app downloads. Calendar sync supports Google and Outlook. A clinical will feature includes executor nomination, client notifications, and a secure portal for records and downloadable summaries. The Therapist plan costs £18 a month. hoito says its infrastructure is UK-hosted and data is encrypted at rest and in transit.