Carepatron vs PracticeRunner
Carepatron
carepatron.comPracticeRunner
practicerunner.comSide by side
| Figure | Carepatron | PracticeRunner |
|---|---|---|
| Price from | $15.50/mo | $8/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Therapy Scheduling Software | 9.4 (#1) | 8.8 (#4) |
| Billing | Billing tools support invoices, online payments, superbills and electronic insurance claims. | Billing features include invoices, AutoPay, automatic invoicing, cards, bank transfers, external payment recording, superbills, statements and CMS-1500 claims. |
| Company legal name | Crunchbase lists the legal name as Carepatron Ltd, while Google Play identifies the developer as Care Patron Ltd. | The service is operated by PracticeRunner LLC. |
| Documentation | Clinical notes, treatment plans and customizable templates are included. | The help center lists 58 articles covering setup, scheduling, billing, forms, supervision, exports, security and AI settings. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | Listed integrations are Stripe for payments and Google Calendar for calendar synchronization. |
| Public API | Carepatron offers a secure REST API; its first public phase provides asynchronous contacts export using API keys. | A website scheduling widget exposes a documented JavaScript embed and custom-button API with booking, inquiry, provider, display and label attributes. |
| Rating on Capterra | 4.4 out of 5 from 860 reviews. | 0.0 out of 5 from 0 reviews |
| Rating on GetApp | 4.4 out of 5 from 858 reviews. | No rating available; 0 reviews |
| Scheduling | The platform provides online booking, calendars and automated appointment reminders. | Scheduling includes recurring appointments, availability, consultation scheduling, calendar feeds, synchronization and appointment requests. |
| Security | Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
| Support | The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices. | PracticeRunner offers email support, a knowledge base and direct founder onboarding; the contact page says replies typically arrive within 24 hours. |
| What it does | Carepatron is hosted practice-management and EHR software covering scheduling, documentation, telehealth, billing and client communication. | PracticeRunner is cloud practice-management and EHR software for therapists, covering scheduling, documentation, intake, billing, payments, communication and follow-up. |
Plans
Carepatron
- FreeFree
- FreeFree
- Plus$15.50 a month
- Plus$15.50 a month
- Advanced$19.50 a month
- Advanced$19.50 a month
- Large team or custom needsPriced on request
PracticeRunner
- StarterFree
- Archive$8 a month
- Professional$39 a month
- Group$59 a month
In their own words
Carepatron
Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.
PracticeRunner
PracticeRunner brings therapy practice scheduling, clinical records, intake, billing, payments, secure communication, supervision and coordination into one system. It supports individual, couple, family, therapy-group, consultation and workshop services. Documentation includes progress notes, a Session Workspace, source material, intake forms, assessments, diagnoses and document storage. Optional AI can prepare sessions, draft notes from transcripts or other source material, extract text with OCR and revise notes; clinicians review drafts before saving or signing. Billing covers invoices, AutoPay, automatic invoicing, card and bank payments, recorded external payments, superbills, statements and CMS-1500 claims. Google Calendar sync works one way: changes there do not update PracticeRunner appointments, and Google events are not imported as appointments. Compatible calendar apps can subscribe to private, read-only feeds. The client portal, payment processing and insurance claims are listed. The Professional plan is $39/month, and the site also lists a free Starter plan for 30 days, capped at 10 active clients and one clinician. Platforms are Android, iOS and web.