Carepatron vs Symplast
Carepatron
carepatron.comSymplast
symplast.comSide by side
| Figure | Carepatron | Symplast |
|---|---|---|
| Price from | $15.50/mo | $300/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Medical Practice Management | 9.5 (#1) | 8.1 (#3) |
| API | Carepatron says API access is included on the Advanced plan and supports custom integrations, syncing data, and workflow automation. | A public Swagger page exposes an Audit Services API with audit-entry and tenant-management endpoints. |
| Company legal name | Crunchbase lists the legal name as Carepatron Ltd, while Google Play identifies the developer as Care Patron Ltd. | Crunchbase lists the legal entity as Symplast, Inc. |
| Documentation | Clinical notes, treatment plans and customizable templates are included. | Public technical documentation is limited to the Swagger audit API; the main product documentation is delivered through onboarding, training and support. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | The public integrations page currently lists ImageAssist, which synchronizes standardized clinical photographs into patient charts. |
| Product | Carepatron describes itself as practice management and EHR software that handles back-office work for clinicians. | Symplast is a cloud-based EHR and practice management platform built for aesthetic medicine practices. |
| Rating on Apple App Store | 5.0 out of 5 from 4 ratings. | 3.6 out of 5 from 73 ratings |
| Rating on Capterra | 4.4 out of 5 from 860 reviews. | 4.0 out of 5 from 25 reviews |
| Rating on G2 | 4.5 out of 5 from 733 reviews. | 4.0 out of 5 from 2 reviews |
| Rating on GetApp | 4.4 out of 5 from 858 reviews. | 4.0 out of 5 from 25 reviews |
| Rating on Google Play | 3.7 out of 5 from 27 reviews. | 2.8 out of 5 from 10 reviews |
| Security | Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available. | Symplast markets HIPAA-secure communications, media and AI running inside its HIPAA-compliant infrastructure. |
| Support | The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices. | Symplast states that every plan includes access to real-person support within 60 seconds. |
| What it does | Carepatron is hosted practice-management and EHR software covering scheduling, documentation, telehealth, billing and client communication. | Symplast is a cloud EHR and practice-management system built for plastic-surgery and aesthetic practices, combining clinical, operational, payment, CRM and patient-engagement workflows. |
Plans
Carepatron
- FreeFree
- FreeFree
- Plus$15.50 a month
- Plus$15.50 a month
- Advanced$19.50 a month
- Advanced$19.50 a month
- Large team or custom needsPriced on request
Symplast
- Basic$300 a month
- GrowthPriced on request
- LaunchPriced on request
- VelocityPriced on request
In their own words
Carepatron
Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.
Symplast
Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.