CareVoyant vs eCaring
CareVoyant
carevoyant.comeCaring
ecaring.comSide by side
| Figure | CareVoyant | eCaring |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Home Care Software | 8.1 (#7) | 8.6 (#3) |
| Spec score · Home Care Scheduling Software | 8.0 (#9) | 8.5 (#3) |
| Billing | Billing handles Medicare, Medicaid, managed care, private insurance and private pay workflows and includes a configurable claims scrubber. | Billing links each visit to EVV data, notes, tasks, authorizations and user adjustments, then produces payer-specific claims and private-pay invoices. |
| Headquarters | Rolling Meadows, Illinois, United States | eCaring lists its corporate headquarters at 500 Unicorn Park, Suite 105, Woburn, Massachusetts 01801. |
| Payroll | Payroll integration supports ADP, Paychex, QuickBooks, GP Dynamics and earned-wage-access providers, with travel, overtime and differential calculations. | Payroll combines verified hours, mileage, travel time, PTO, custom rates and differentials, with exports for ADP, Paychex, Paylocity and QuickBooks. |
| Rating on Capterra | 4.0 out of 5 from 45 reviews | 4.9 out of 5 from 25 reviews |
| Rating on G2 | 4.2 out of 5 from 83 reviews | 4.7 out of 5 from 16 reviews |
| Scheduling | Scheduling supports hourly, shift and visit views, split shifts, shift offers, overtime, differentials and intelligent matching by distance, availability, skills and preferences. | Its scheduling engine scores caregiver-client pairings using factors including availability, preferences, location, historical care, margins, and overtime. |
| Security claim | CareVoyant describes its portals, messaging and EVV handling as HIPAA compliant or HIPAA secure. | The FAQ states that eCaring is HIPAA-compliant, encrypts data in transit and at rest, and uses strict access controls. |
| Support | Phone support is offered Monday through Friday from 7:00 a.m. to 6:00 p.m. Central, while the support portal and knowledge base are available 24/7. | eCaring says it provides a knowledge base, onboarding, live training, one-to-one assistance and U.S.-based phone, chat and email support. |
| What it does | CareVoyant is an integrated enterprise platform for home care, private duty nursing, personal care, HCBS, home health and pediatric agencies using shared patient and employee records. | eCaring is cloud software for non-medical home-care agencies that combines scheduling, authorizations, EVV, care documentation, billing, payroll and caregiver communication. |
Plans
CareVoyant
- CareVoyant Home Care SoftwarePriced on request
- CareVoyant subscriptionPriced on request
eCaring
- Basic$99 a month
- eCaring monthly subscription with annual contract$199 a month
- Custom pricingPriced on request
- Personalized pricingPriced on request
In their own words
CareVoyant
CareVoyant is a cloud-based platform for home care agencies, coordinating intake, authorizations, scheduling, clinical documentation, electronic visit verification, billing, and payroll. It supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric care in one system, using shared patient and employee records. Scheduling offers hour-, shift-, and visit-based views, split shifts, offers, differentials, overtime, and matching by distance, availability, skills, and patient preferences. Clinical tools include point-of-care records, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements. Billing handles Medicare, Medicaid, insurance, and private pay, with 1500, UB, or paper claims and a configurable scrubber. Listed interfaces cover EVV, payroll, and accounting. Employee access is available on iOS and Android, with web access listed. Reports can be scheduled and exported as PDF, CSV, Excel, TIFF, or XML. Pricing is not published; the company offers a free demo by contacting sales.
eCaring
eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.