Cargo vs Mixdesk
Cargo
getcargo.ai
Mixdesk
mixdesk.comSide by side
| Figure | Cargo | Mixdesk |
|---|---|---|
| Price from | $165/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Lead Routing Software | 9.2 (#2) | 8.7 (#6) |
| AI agents | Agents can research, qualify and act on GTM signals, with prompts, tools, memory and checks on their own work. | AI Agents can be configured with a role, tone, goals and knowledge bases, then assigned to conversations through automated workflows. |
| API | Cargo exposes an authenticated REST API at api.getcargo.io/v1 and publishes an OpenAPI 3.1 specification. | The API reference describes token-authenticated access to conversations, contacts and other data, and notes that conversation query data is limited to the most recent six months. |
| Company legal name | The terms identify the provider as GetCargo Inc. | The privacy policy identifies the company as Beautiful Interaction International Co., Limited. |
| Company size | Y Combinator's company profile lists a team size of five. | LinkedIn lists a company size of 501–1,000 employees. |
| Documentation depth | Public documentation covers installation, authentication, project layout, connectors, workflows, agents and CLI operations with TypeScript examples. | The getting-started guide covers workspace registration, team setup, AI configuration, automation, channel connections and testing a conversation. |
| Integrations | Cargo lists more than 100 native integrations, including Salesforce, HubSpot, Slack, LinkedIn, Apollo.io, OpenAI, Anthropic, BigQuery and PostgreSQL. | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. |
| Pricing limits | Credits cover enrichment actions, orchestration steps, and storage inserts; 100 orchestration steps or 1,000 storage inserts consume one credit. | AI messages are metered separately from conversations, and third-party channel fees such as WhatsApp fees are billed separately by providers. |
| Product | Cargo describes itself as GTM infrastructure for coding agents, where teams declare go-to-market workflows in a Git repository and Cargo runs them. | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. |
| Rating on G2 | 0.0 out of 5 from 0 reviews | 0 out of 5 from 0 reviews |
| Security | Cargo says it maintains a SOC 2 Type II report and uses encryption in transit and at rest, access controls, backups, monitoring, and vulnerability management. | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. |
| Support | Cargo directs users to [email protected] and says it responds within two business days; documentation is public without sign-in. | Mixdesk publishes support standards listing 24/7 website live support across its plans, with priority support for Expert. |
| Webhooks | Cargo sends signed JSON webhooks for completed batches, completed tool runs and HTTP-listener events, with X-Cargo-Signature verification. | Webhook events documented include conversation closure and contact creation or updates; failed delivery receives one retry after 60 seconds. |
Plans
Cargo
- 100 creditsFree
- FreeFree
- 1.5K credits$165 a month
- Standard$165 a month
- 2.5K credits$250 a month
- Professional$250 a month
- 17K credits$1,190 a month
- Enterprise$1,190 a month
- 50K+ credits$3,000 a month
- Custom$3,000 a month
In their own words
Cargo
Cargo describes itself as go-to-market infrastructure for coding agents: teams define workflows in a Git repository, and Cargo runs them. Its listed building blocks include agents, context, tools, data models, plays, territories, and apps. Workflows can run on triggers or schedules, retry failed steps, and provide a trace of each run. The TypeScript Cargo CDK supports previewing changes, declarative deployment, and rolling back workspace resources. Cargo lists compatibility with Claude Code, Cursor, Codex, Gemini CLI, Devin, and Replicas, plus more than 100 integrations including HubSpot, Salesforce, Slack, Apollo.io, OpenAI, and Anthropic. Credits cover enrichment actions, orchestration steps, and storage inserts; 100 orchestration steps or 1,000 storage inserts consume one credit. If credits run out, existing workflows pause until credits are added, though the pricing FAQ says data is not lost. The 100-credit plan costs nothing; paid plans start at $165/mo. Cargo says it maintains a SOC 2 Type II report and does not use Slack data or Customer Content to train foundation models.
Mixdesk
Mixdesk brings messaging, web chat, and email into a shared customer engagement workspace. Its channels include WhatsApp, Instagram, Facebook Messenger, TikTok Business, LINE, Telegram, web chat, in-app SDK, and email. AI Agents can respond using approved knowledge, qualify leads, take configured actions, and pass conversations to a human with context. Mixdesk says its AI Agent understands and replies in 27+ languages, with real-time two-way translation. Automation can route conversations to a team, agent, or AI, and supports follow-ups, broadcasts, and team workflows. Coze and Dify integrations are listed, alongside APIs, SDKs, and webhooks. All plans include unlimited teammates without per-seat fees. The Free plan includes 10 conversations, 10 connected channel accounts, 100 translation characters, and no AI messages; paid plans start at $49 per month. AI messages are metered separately, and providers bill third-party channel fees separately. Platforms include Android, iOS, web, and API.