Case IQ vs Case360

Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.

Case360 is a cloud-based workplace investigation case management platform for organizing cases, documents, tasks, evidence, and reports. AI Fact Find maps evidence to allegations, labels material as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory. Document intelligence can summarize supported PDFs, Word files, images, audio, and video transcripts, while extracting facts, dates, and names and assigning risk rankings. Case data and templates generate interim and final reports exportable to .docx for review and sign-off. Multiple investigators can collaborate with live presence and protection against overwritten edits. Version history, chain-of-custody hashes, copied redactions, field masking, role-based access, and reveal audit logs support evidence control. The maker says data is stored in Australia, including Sydney regions.