Case IQ vs CMTS
Case IQ
caseiq.com
CMTS
securecasemanagement.comSide by side
| Figure | Case IQ | CMTS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 7.4 (#14) |
| Headquarters | Ottawa, Ontario, Canada | Garner, North Carolina, United States |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | CMTS can be linked to an organization’s email server for automated case assignment, status, and closure notifications. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | The help desk handles questions, general support, and enhancement requests by phone or web form; the vendor says a support contract is not mandatory but recommends one for upgrades and technical support. |
Plans
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.
CMTS
CMTS has no write-up on Specifiction yet; its figures are above.