CMTS

Spec sheet

Purpose

CMTS is an investigative case management platform for managing investigations, compliance, and complaints.Read 7 Oct 2026 · securecasemanagement.com

Intended users

The vendor describes CMTS for investigative agencies and lists Inspectors General, ombudsman offices, civil rights and ethics commissions, equal opportunity, lottery, human resources, insider threat, and incident response teams among its audiences.Read 7 Oct 2026 · securecasemanagement.com

Integrations

CMTS can be linked to an organization’s email server for automated case assignment, status, and closure notifications.Read 7 Oct 2026 · securecasemanagement.com

Security

The vendor says CMTS is hosted in a FedRAMP-certified AWS environment and encrypts data at rest and in transit.Read 7 Oct 2026 · securecasemanagement.com

Compliance

The security page states CMTS is FedRAMP Moderate Baseline certified and GovRAMP Moderate authorized, and says WingSwept is SOC 2 Type II compliant.Read 7 Oct 2026 · securecasemanagement.com

Support

The help desk handles questions, general support, and enhancement requests by phone or web form; the vendor says a support contract is not mandatory but recommends one for upgrades and technical support.Read 7 Oct 2026 · securecasemanagement.com

Headquarters

Garner, North Carolina, United StatesRead 28 Sep 2026 · securecasemanagement.com

Access controls

Administrators can restrict access to sensitive data and individual cases by user, role, or workflow stage.Read 7 Oct 2026 · securecasemanagement.com

Case management

It centralizes case intake, task management, document storage, history, and updates.Read 7 Oct 2026 · securecasemanagement.com

Dashboards and alerts

Users can customize dashboards by role and receive configurable alerts for assignments, updates, and escalations.Read 7 Oct 2026 · securecasemanagement.com

Hosting

CMTS offers AWS cloud hosting or on-site hosting.Read 7 Oct 2026 · securecasemanagement.com

Implementation

The vendor says implementation typically takes up to 60 days and includes configuration and data migration assistance.Read 7 Oct 2026 · securecasemanagement.com

Online intake

Its Online Intake Service lets the public, employees, or stakeholders submit complaints, tips, or reports through a secure web form.Read 7 Oct 2026 · securecasemanagement.com

Reporting

CMTS supports customizable reports, exports, filters, scheduled reporting, and historical trend analysis.Read 7 Oct 2026 · securecasemanagement.com

Workflow configuration

Agencies can tailor workflows, roles, permissions, notifications, reporting, and data collection to their operational requirements.Read 7 Oct 2026 · securecasemanagement.com

Plans and prices

Every CMTS plan and price →

Where Specifiction places it

• Workplace Investigation Software#14 of 297.4