Case IQ vs Complyr

Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.

Complyr is a complaint case management system for regulated teams, bringing communications, evidence, workflows, ownership and reporting into structured case records. A case can contain notes, documents, actions and decision rationale. Teams can configure workflows with actions, statuses and flags without technical knowledge or IT support, and a secure portal links handlers, customers and invited third parties to case messages and files. Structured records feed real-time dashboards and complaint reporting, with data export for use in business analytics software. Complyr is aimed at teams working with regulated complaint requirements, including FCA DISP and Consumer Duty. It runs on Android, iOS and the web, and includes workflow automation, escalation rules and SLA tracking. Starter costs £49 a month, billed monthly, for one team and three to five users. Professional costs £89 a month, billed monthly, for three teams and five to 20 users.