Case IQ vs Ethicontrol

Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.

Ethicontrol combines ethics, speak-up and whistleblowing reporting channels with case management for investigating issues and tracking risk remediation. Reports can arrive through multilingual, mobile-friendly web reporting, chatbot, live chat or a smart answering machine. Reporters use a secret code to exchange messages through a Feedback Room or toll-free line during an investigation. Teams can assign case managers, set due dates, follow workflow templates, store case materials and track tasks. Reports cover measures such as response time, substantiation rate and investigation duration, with PDF, CSV and XLS exports. The service connects with BI, SSO, SIEM and ERP systems and offers an API for BI, open-data, ERP and CRM exchange. Ethicontrol says reporting is separated physically from case management; its script-free reporter portal does not collect digital footprints under its stated zero-knowledge policy. It offers web, API and self-hosted access. Pricing is paid, from €89/mo, with no free plan and a free trial. Standard tariffs target organizations below 2,000 employees; larger organizations are directed to customized pricing.