Case IQ vs Toby
Case IQ
caseiq.comToby
hiretoby.comSide by side
| Figure | Case IQ | Toby |
|---|---|---|
| Price from | — | $123.67/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 7 |
| Spec score · Grievance Management Software | 7.8 (#4) | 7.3 (#8) |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 7.1 (#21) |
| Spec score · HR Case Management Software | 7.8 (#14) | 7.1 (#31) |
| Spec score · Case Management Software | 7.5 (#93) | 7.7 (#70) |
| Headquarters | Ottawa, Ontario, Canada | Sheridan, Wyoming, United States |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | The pricing page lists Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign among its 11 integrations. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. |
| Workflow automation | Yes | Yes |
Plans
Toby
- Startup$1,484 a year
- Starter$2,978 a year
- Team$8,954 a year
- Startup$124 a month
- Starter$248 a month
- Team$746 a month
- EnterprisePriced on request
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.