Case IQ vs Tyler Labor Relations Case Management
Case IQ
caseiq.comTyler Labor Relations Case Management
tylertech.comSide by side
| Figure | Case IQ | Tyler Labor Relations Case Management |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Grievance Management Software | 7.8 (#4) | 6.8 (#10) |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 6.6 (#26) |
| Headquarters | Ottawa, Ontario, Canada | Plano, Texas, United States |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | Labor Relations email support is available Monday through Friday, 8 a.m. to 8 p.m. Eastern, except federal holidays. |
Plans
Tyler Labor Relations Case Management
- Tyler Labor Relations Case ManagementPriced on request
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.
Tyler Labor Relations Case Management
Tyler Labor Relations Case Management has no write-up on Specifiction yet; its figures are above.