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Tyler Labor Relations Case Management

tylertech.com

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Spec score 6.6 #3 of 11 in License and Permit Management

Spec sheet

Purpose
Manages labor-related cases from intake to resolution and connects employees, labor unions, and management through shared data.Read 11 Oct 2026 · tylertech.com
Intended users
Tyler describes the solution for organizations administering labor relations programs involving employees, labor unions, and management.Read 11 Oct 2026 · tylertech.com
Support
Labor Relations email support is available Monday through Friday, 8 a.m. to 8 p.m. Eastern, except federal holidays.Read 11 Oct 2026 · tylertech.com
Headquarters
Plano, Texas, United StatesRead 4 Oct 2026 · tylertech.com
Founded
1966Read 4 Oct 2026 · tylertech.com
Access
Tyler describes the interface as secure and web-based.Read 11 Oct 2026 · tylertech.com
Case types
It supports arbitration, negotiation, representation, Unfair Labor Practice, Management/Employee Relations, Merit Systems Protection Board appeals, and the Negotiability Grievance Procedure.Read 11 Oct 2026 · tylertech.com
Configuration
The solution can be configured for an organization's labor-related programs and specific regulatory and business requirements.Read 11 Oct 2026 · tylertech.com
Grievance tracking
The CSX case study says the application tracks grievance data, including bargaining units and agreements, from beginning to end.Read 11 Oct 2026 · tylertech.com
Hosting options
Tyler's Application Platform supports cloud, hybrid, and on-premises hosting options.Read 11 Oct 2026 · tylertech.com
Integration example
For CSX, Tyler integrated Labor Relations with the company's existing FileNet document management system.Read 11 Oct 2026 · tylertech.com
Platform
Workforce Case Management solutions are built on Tyler's Application Platform, which allows system administrators to configure evolving program needs without code changes.Read 11 Oct 2026 · tylertech.com
Reports
Example reports cover claims and appeals status, settlements, disciplinary actions and dismissals, investigatory appeals, arbitrations, and claims, liability, and costs.Read 11 Oct 2026 · tylertech.com
Security compliance
Tyler says its SOC reports are independent third-party examination reports and are available through a request process.Read 11 Oct 2026 · tylertech.com
Workflow
The solution supports automating workflows, connecting information from multiple sources, reducing paperwork, and processing claims in less time.Read 11 Oct 2026 · tylertech.com

Plans and prices

Tyler Labor Relations Case Management Priced on request Contact Tyler for pricing; request a demo Read 11 Oct 2026 · tylertech.com

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