CaseStream vs Neighbor Solutions
CaseStream
casestream.net
Neighbor Solutions
neighbor.solutionsSide by side
| Figure | CaseStream | Neighbor Solutions |
|---|---|---|
| Price from | $450/mo | $100/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Nonprofit Case Management Software | 7.6 (#15) | 7.9 (#9) |
| Case management | Case management features include family association, support groups, goals, measures, assailants, and case notes. | Case management includes customizable neighbor profiles, case notes, household records, alerts, document uploads, electronic signatures, and incident reporting. |
| Headquarters | Allendale, Michigan, United States | Garland, Texas, United States |
| Privacy | The maker says the collaborative web environment maintains the security and privacy of the people served. | The privacy policy says the company may collect location information and sensitive information such as homeless-person attributes, and says no internet transmission or storage technology can be guaranteed 100% secure. |
| Purpose | CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations. | Neighbor Solutions describes itself as a CRM and case-management platform for organizations that serve people. |
| Shelter management | Features include shelter requests, check-in and check-out, family member counts, shelter stay history, and related reporting. | Shelter tools provide real-time bed availability, reservations, waitlists, household check-ins, and occupancy analytics. |
Plans
CaseStream
- Up to 25 Users$450 a month
- Up to 50 Users$600 a month
- Up to 75 Users$750 a month
- Up to 100 usersPriced on request
In their own words
CaseStream
CaseStream has no write-up on Specifiction yet; its figures are above.
Neighbor Solutions
Neighbor Solutions is a CRM and case-management platform for nonprofits and social-service organizations. It manages neighbor profiles, household records, case notes, alerts, document uploads, electronic signatures, and incident reports. Program tools track goals, milestones, assessments, outcomes, multiple-program enrollment, and conditional intake forms. Street outreach features record field interactions with locations, map activity, track encampments, and show a neighbor’s history at each location. Shelter management includes live bed availability, reservations, waitlists, household check-ins, and occupancy analytics. A resource directory provides availability information, referral tracking between organizations, and consent-based sharing. Teams can build reports and dashboards, automate workflows, and use AI for history summaries, case-note tag suggestions, and URL or PDF imports. Data can be exchanged through HUD-compliant HMIS exports, CSV, Excel, HSDS, and read-only report access. It runs on Android, iOS, and web. Pricing starts at $100 a month, with a 14-day trial and no free plan.