Cashbacs vs ClearDebit
Cashbacs
cashbacs.co.ukClearDebit
cleardebit.comSide by side
| Figure | Cashbacs | ClearDebit |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Direct Debit Processing Software | 7.4 (#11) | 7.6 (#9) |
| Founded | 1987 | 1993 |
| Headquarters | Wisbech, Cambridgeshire, United Kingdom | 107 Cheapside, London, EC2V 6DN, UK |
| Integrations | The site says the portal accepts files from all major finance software but does not name specific integrations. | ClearDebit says it is integrated with a range of membership CRMs, but the page does not name them. |
| Payment controls | Users can view and amend individual file lines, and businesses can add an additional authoriser. | Mosaic software provides control over payment timing, reports, and the ability to manage changes within the software. |
| Payment types | Its services cover Direct Credit payments such as payroll and supplier invoices, and Direct Debit collections such as subscriptions and membership fees. | Customers can collect one-off, regular or variable Direct Debit payments. |
| Support | Phone support is available from 8:30am to 7pm on English banking days; the FAQ also says phone and email support are available during those hours. | ClearDebit lists support by email at [email protected] and provides separate software support contact details. |
Plans
In their own words
ClearDebit
ClearDebit provides Direct Debit processing services, software, and training for businesses collecting payments through Bacs. Its Mosaic options address different levels of involvement: Mosaic Submit sends files to Bacs and returns reports with an audit trail, while Mosaic Managed supports the wider Direct Debit cycle, including advance notice letters and transaction codes before processing. Businesses can collect one-off, regular, or variable payments and manage payment timing and changes in the software. Mosaic reporting includes payer and payment details, customer and Bacs reports, historical data, and automatically applied Bacs messages. ClearDebit says its Bureau, Mosaic software, and training are Bacs Approved, and that its Bureau and software follow data-protection rules set out by the FCA and Bacs. For in-house software users, processed collections go directly to the business’s bank account; ClearDebit says it does not hold funds. Bureau integrations can use SFTP or an API to submit files and retrieve reports. The service requires a Service User Number (SUN), and ClearDebit says it cannot support businesses without one. Pricing is on request.