CaterTrax vs FoodStorm
CaterTrax
catertrax.comFoodStorm
foodstorm.comSide by side
| Figure | CaterTrax | FoodStorm |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Food Service Management | 7.8 (#5) | 7.7 (#7) |
| Spec score · Catering Software | 7.6 (#5) | 7.5 (#6) |
| Spec score · Restaurant Online Ordering Software | 7.7 (#80) | 7.9 (#57) |
| Spec score · Restaurant Catering Software | 7.5 (#21) | 7.6 (#17) |
| Integrations | CaterTrax says it integrates with point of sale, accounting and enterprise resource planning, identity management, and custom systems. | FoodStorm lists Instacart products, grocery POS systems, Stripe, QuickBooks, Xero, marketing and social media integrations, and Google Maps. |
| Product | CaterTrax is a catering and hospitality ordering and event management platform for independent and enterprise operations. | FoodStorm is an end-to-end order management system for grocery perimeter counters that digitizes order management, production, and omnichannel customer ordering. |
| Production | The platform automatically generates kitchen and pack sheets with quantities and instructions. | Its Kitchen Display System provides touchscreen order management, automatic time-based sorting, customer status communication, docket printer integration, and controls to accept or hold orders. |
| Security | The enterprise page describes cloud-hosted infrastructure with continuous monitoring, role-based access controls, audit trails, single sign-on support, backups, and disaster recovery protocols. | FoodStorm says it follows international data security and privacy standards and directs customers to Instacart’s Trust Portal for its certifications, controls, and policies. |
| Support | The enterprise page lists operator, manager, and administrator training, ongoing optimization, and support as part of its implementation approach. | FoodStorm advertises setup in 4–8 weeks, team training, 24/7 global in-house urgent support, a knowledge base, and ongoing customer success and support. |
Plans
In their own words
FoodStorm
FoodStorm is an order management system for grocery retailers handling perimeter departments such as deli, foodservice, seafood, bakery, floral, and catering. It brings customer ordering, order entry, and production management together for made-to-order foodservice, catering, custom cakes, bakery orders, and floral. Orders can come through branded e-commerce, Instacart Marketplace, kiosks, in-store mobile ordering, Caper Smart Carts, or associate entry. Its Kitchen Display System sorts orders by time, communicates status, integrates with docket printers, and lets staff accept or hold orders. Pickup Management supports tablets and handheld scanners, barcode or manual lookup, item checklists, and weight reconciliation. Reporting includes work orders, production logs, sales reports, and forecasting. Customer tools cover profiles, order history, abandoned-cart notifications, and feedback. FoodStorm lists Android, iOS, and web support. Pricing is provided on request. The product can be used as a standalone service without an Instacart business relationship.