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SPECIFICTION
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FoodStorm

foodstorm.com

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Spec score 7.9 #13 of 68 in Order Management Software

What it is

FoodStorm is an order management system for grocery retailers handling perimeter departments such as deli, foodservice, seafood, bakery, floral, and catering. It brings customer ordering, order entry, and production management together for made-to-order foodservice, catering, custom cakes, bakery orders, and floral. Orders can come through branded e-commerce, Instacart Marketplace, kiosks, in-store mobile ordering, Caper Smart Carts, or associate entry. Its Kitchen Display System sorts orders by time, communicates status, integrates with docket printers, and lets staff accept or hold orders. Pickup Management supports tablets and handheld scanners, barcode or manual lookup, item checklists, and weight reconciliation. Reporting includes work orders, production logs, sales reports, and forecasting. Customer tools cover profiles, order history, abandoned-cart notifications, and feedback. FoodStorm lists Android, iOS, and web support. Pricing is provided on request. The product can be used as a standalone service without an Instacart business relationship.

Spec sheet

Product
FoodStorm is an end-to-end order management system for grocery perimeter counters that digitizes order management, production, and omnichannel customer ordering.Read 11 Oct 2026 · foodstorm.com
Platforms
FoodStorm works in an internet browser and on mobile and tablet devices; the FAQ says a mobile app is available through the Apple App Store and Google Play Store.Read 11 Oct 2026 · foodstorm.com
Integrations
FoodStorm lists Instacart products, grocery POS systems, Stripe, QuickBooks, Xero, marketing and social media integrations, and Google Maps.Read 11 Oct 2026 · foodstorm.com
Security
FoodStorm says it follows international data security and privacy standards and directs customers to Instacart’s Trust Portal for its certifications, controls, and policies.Read 11 Oct 2026 · foodstorm.com
Support
FoodStorm advertises setup in 4–8 weeks, team training, 24/7 global in-house urgent support, a knowledge base, and ongoing customer success and support.Read 11 Oct 2026 · foodstorm.com
Headquarters
Melbourne, AustraliaRead 28 Sep 2026 · foodstorm.com
Founded
2007Read 28 Sep 2026 · foodstorm.com
Company history
The company says CaterXpress, which later became FoodStorm, was founded in Melbourne, Australia, in 2007.Read 11 Oct 2026 · foodstorm.com
CRM
CRM features include customer profiles and order history, abandoned cart notifications, and a customer feedback tool.Read 11 Oct 2026 · foodstorm.com
Customer tools
CRM features include customer profiles, order history, abandoned-cart notifications, and a customer feedback tool.Read 11 Oct 2026 · foodstorm.com
Instacart relationship
FoodStorm says it joined forces with Instacart in 2021 and can be used as a standalone product without an Instacart business relationship.Read 11 Oct 2026 · foodstorm.com
Intended customers
The product is designed for grocery retailers managing perimeter departments such as deli, foodservice, seafood, bakery, floral, and catering.Read 11 Oct 2026 · foodstorm.com
Ordering channels
Ordering channels include branded e-commerce, Instacart Marketplace, self-ordering kiosks, in-store mobile ordering, Caper Smart Carts, and orders entered by associates.Read 11 Oct 2026 · foodstorm.com
Pickup
Pickup Management supports tablets or handheld scanners, barcode or manual order lookup, digital item checklists, and weight reconciliation for weighted items.Read 11 Oct 2026 · foodstorm.com
POS integrations
Its listed grocery POS integrations include NCR Storeline, Toshiba SurePOS ACE, RORC, and Instacart's proprietary POS standardization layer.Read 11 Oct 2026 · foodstorm.com
Production
Its Kitchen Display System provides touchscreen order management, automatic time-based sorting, customer status communication, docket printer integration, and controls to accept or hold orders.Read 11 Oct 2026 · foodstorm.com
Reporting
Reporting includes departmental work orders, production logs, sales reports, and forecasting.Read 11 Oct 2026 · foodstorm.com
Setup
The product page says setup can take as little as 4–8 weeks, while the FAQ says it can be running in as little as a couple of weeks depending on requirements and readiness.Read 11 Oct 2026 · foodstorm.com
Standalone use
FoodStorm says a business does not need to be affiliated with Instacart to use the standalone product, which it describes as available to businesses worldwide.Read 11 Oct 2026 · foodstorm.com
Target users
FoodStorm is built for grocery businesses including single-store and chain grocers, supermarkets, delis, bakeries, markets, and general stores.Read 11 Oct 2026 · foodstorm.com
Use cases
The product supports made-to-order foodservice, deli, holiday and grocery catering, custom cakes and bakery orders, and floral.Read 11 Oct 2026 · foodstorm.com

Plans and prices

FoodStorm Order Management System Priced on request Pricing by demo / business requirements Read 11 Oct 2026 · foodstorm.com

Every FoodStorm plan and price →

Strong points and limits

Strong points

  • Accepts orders through several digital and in-store channels.
  • Kitchen display includes time-based sorting and status communication.
  • Pickup tools support barcode lookup and weight reconciliation.
  • Includes customer profiles, order history, and feedback tools.
  • Available on Android, iOS, and web.

Limits

  • Pricing is provided on request.
  • Setup can take 4–8 weeks, depending on requirements and readiness.

Who it suits

It is aimed at grocery businesses managing departments such as deli, bakery, seafood, floral, foodservice, and catering. The listed audience includes single-store and chain grocers, supermarkets, markets, and general stores.

Verdict

FoodStorm covers ordering, production, pickup, reporting, and customer tools for grocery perimeter departments. Pricing requires an inquiry, and the product's stated setup window is 4–8 weeks, depending on readiness and requirements.

Where Specifiction places it

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