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Cayenta Customer Information System vs CUSI Utility Billing

Cayenta Customer Information System

cayenta.com

CUSI Utility Billing

cusi.com

Side by side

FigureCayenta Customer Information SystemCUSI Utility Billing
Price from—$0.35/mo
Free plan——
Free trial——
Open source——
Web—Yes
Windows—Yes
API—Yes
Self-hostedYesYes
Plans published12
Spec score · Utility Billing Software7.9 (#8)8.6 (#2)
Founded1983CUSI was founded in 1984.
HeadquartersBurnaby, British Columbia, CanadaJonesboro, Arkansas, USA
IntegrationsCayenta describes integrations with its Customer Engagement Portal, Meter Data Management, and Outage Management System.CUSI lists integrations for work management, accounting, identity, printing and meter vendors including Neptune, Sensus, Kamstrup, Badger, Itron and Mueller Systems.
PurposeCayenta Customer Information System is a unified system of record for utilities, supporting customer service, billing, and account insight.CUSI provides utility billing and customer information software for utilities.
SecurityCayenta says its CayentaCloud infrastructure is backed by SOC 2 certification and managed infrastructure and security oversight.CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested.

Plans

Cayenta Customer Information System

  • Cayenta Customer Information SystemPriced on request

Cayenta Customer Information System pricing →

CUSI Utility Billing

  • CIS Utility Billing$0.35 a month
  • Utility Billing (UB4 or UMS)Priced on request

CUSI Utility Billing pricing →

In their own words

Cayenta Customer Information System

Cayenta Customer Information System has no write-up on Specifiction yet; its figures are above.

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CUSI Utility Billing

CUSI Utility Billing provides utility billing and customer information software. It offers UMS as an on-premise option and UB4 as a hosted, browser-based application available wherever there is an internet connection. UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting. UB4 includes a report writer for custom reports and dashboards. The CWP customer portal lets customers review usage and payment history, pay bills, register for services, and set communication preferences. MMRS supports meter reading from internet-enabled devices and wireless uploads to CUSI billing applications. CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems, as well as custom integrations and APIs. The software supports water, sewer, electricity, natural gas, storm water, refuse, and other utility services. CUSI states that its products use current encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested; it also announced a SOC 2 Type II audit. Pricing is available on request.

Visit cusi.com