Cayenta Customer Information System vs SkyBill Utility Billing
Cayenta Customer Information System
cayenta.com
SkyBill Utility Billing
skybill.euSide by side
| Figure | Cayenta Customer Information System | SkyBill Utility Billing |
|---|---|---|
| Price from | — | €155/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Utility Billing Software | 7.9 (#8) | 8.8 (#1) |
| Deployment | CayentaCloud provides single-tenant SaaS deployments, and Cayenta also offers on-premises options. | SkyBill is offered as cloud SaaS, with an on-premises version available on request. |
| Founded | 1983 | 2016 |
| Headquarters | Burnaby, British Columbia, Canada | Riga, Latvia |
| Integrations | Cayenta describes integrations with its Customer Engagement Portal, Meter Data Management, and Outage Management System. | Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways. |
| Security | Cayenta says its CayentaCloud infrastructure is backed by SOC 2 certification and managed infrastructure and security oversight. | The company says its SaaS environment is in a European Tier III data center and that it provides server infrastructure, backups and related cybersecurity measures. |
Plans
Cayenta Customer Information System
- Cayenta Customer Information SystemPriced on request
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
In their own words
Cayenta Customer Information System
Cayenta Customer Information System has no write-up on Specifiction yet; its figures are above.
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.