Cayenta Customer Information System vs Vitality Utility Billing
Cayenta Customer Information System
cayenta.com
Vitality Utility Billing
vitality.ioSide by side
| Figure | Cayenta Customer Information System | Vitality Utility Billing |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Utility Billing Software | 7.9 (#8) | 8.0 (#7) |
| Company history | Cayenta says it was founded in 1983 as Solutions for Government and joined Harris Computer in 2004. | Vitality says it has been in business for 14 years and is bootstrapped and debt-free. |
| Headquarters | Burnaby, British Columbia, Canada | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. |
| Purpose | Cayenta Customer Information System is a unified system of record for utilities, supporting customer service, billing, and account insight. | VITALITY lets property operators manage utility billing in-house. |
Plans
Cayenta Customer Information System
- Cayenta Customer Information SystemPriced on request
Vitality Utility Billing
- VITALITY utility billing$0.50 a month
- VITALITY utility billing$0.50 a month
In their own words
Cayenta Customer Information System
Cayenta Customer Information System has no write-up on Specifiction yet; its figures are above.
Vitality Utility Billing
VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.