Cayenta Customer Information System vs Zero Friction
Cayenta Customer Information System
cayenta.comZero Friction
zerofriction.coSide by side
| Figure | Cayenta Customer Information System | Zero Friction |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Utility Billing Software | 7.9 (#8) | 7.7 (#9) |
| Founded | 1983 | LinkedIn lists the company as founded in 2018. |
| Headquarters | Burnaby, British Columbia, Canada | Ghent, Belgium |
| Integrations | Cayenta describes integrations with its Customer Engagement Portal, Meter Data Management, and Outage Management System. | The integration catalog covers meter-data management, CRM, ERP, banking, reporting, payment, customer-service, accountancy, communication and e-invoicing systems. |
| Purpose | Cayenta Customer Information System is a unified system of record for utilities, supporting customer service, billing, and account insight. | Zero Friction is a cloud SaaS meter-to-cash and billing platform for heating and cooling suppliers. |
| Security | Cayenta says its CayentaCloud infrastructure is backed by SOC 2 certification and managed infrastructure and security oversight. | Zero Friction states that it is ISO 27001 certified and performs annual penetration testing. |
Plans
Cayenta Customer Information System
- Cayenta Customer Information SystemPriced on request
Zero Friction
- BPO EnterprisePriced on request
- BPO StandardPriced on request
- SaaSPriced on request
In their own words
Cayenta Customer Information System
Cayenta Customer Information System has no write-up on Specifiction yet; its figures are above.
Zero Friction
Zero Friction has no write-up on Specifiction yet; its figures are above.