CDK CRM vs Keyloop enquiryMAX
CDK CRM
cdkglobal.comKeyloop enquiryMAX
keyloop.comSide by side
| Figure | CDK CRM | Keyloop enquiryMAX |
|---|---|---|
| Price from | $28/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Automotive CRM Software | 8.7 (#4) | 7.7 (#13) |
| Headquarters | Austin, Texas, United States | Reading, England, UK |
| Integrations | CDK CRM APIs are built for the Fortellis Automotive Commerce Exchange and support retrieval, historical access, record creation or editing, and real-time updates. | Package options list valuations-provider, iDealfile, RapidRTC and applicable OEM-lead integrations. |
| Rating on Apple App Store | 2.2 out of 5 from 306 ratings | 4.0 out of 5 from 8 ratings |
| Rating on Capterra | 4.1 out of 5 from 212 reviews | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.4 out of 5 from 77 reviews | 0.0 out of 5 from 0 reviews |
| Rating on GetApp | 4.1 out of 5 from 212 reviews | 0.0 out of 5 from 0 reviews |
| Reporting | Flexible dashboards and reports expose dealership activity, trends and performance. | Reporting covers sales-activity and marketing data for OEMs, dealer groups and individual retailers. |
| What it does | CDK CRM is an AI-oriented automotive dealership CRM covering lead response, appointments, customer engagement and follow-up across sales and service. | enquiryMAX is Keyloop’s showroom sales-management SaaS for handling online and offline dealership sales activity through a workflow from enquiry to sale close. |
Plans
CDK CRM
- Extract-only base$28 a month
- Customer Writeback$65 a month
- Front Office additional application$100 a month
- Front Office package$285 a month
- CDK CRMPriced on request
Keyloop enquiryMAX
- enquiryMAXPriced on request
- enquiryMAX AdvancedPriced on request
- enquiryMAX CorporatePriced on request
- enquiryMAX NSC Reporting PortalPriced on request
- enquiryMAX ProPriced on request
In their own words
CDK CRM
CDK CRM is automotive CRM software for dealership teams managing leads, appointments, customer engagement, and follow-up across Sales and Service. Its Unified Customer Inbox brings email, text, chat, and other conversations into one place. The AI Virtual Assistant engages leads through conversations, routing, and follow-up; additional AI tools provide automated summaries and writing assistance for dealership workflows. Marketing features use data and alerts to identify customers likely to buy and support one-to-one re-engagement. Flexible dashboards and reports help track dealership performance, activity, and trends. CDK CRM includes lead routing, lead-source capture, SMS messaging, workflow automation, a mobile app, and DMS integration. Its APIs are built for the Fortellis Automotive Commerce Exchange and support data retrieval, historical access, record creation or editing, and real-time updates. Listed platforms are Android, iOS, web, and API, though the product page does not specify mobile operating systems for its mobile tools. CDK states it maintains SOC 1 and SOC 2 attestations and ISO/IEC 27001:2022 certification, and uses the NIST Cybersecurity Framework.
Keyloop enquiryMAX
Keyloop enquiryMAX has no write-up on Specifiction yet; its figures are above.